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can't log in the game

Discussion in 'Problems' started by hordegore, Apr 2, 2018.

  1. hordegore

    hordegore New Member

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    i can log in to forum and email verified but can't log in to the game it keep says incorrect username or password
     
    hordegore, Apr 2, 2018
    #1
  2. Noyah

    Noyah The Heart of the Place Admin

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    Forum and game are two different things.
    Fields like username and password are case sensitive and must be entered in their proper uppercase and lowercase formats. If you have no mistakes, reset the password.
     
    Noyah, Apr 2, 2018
    #2
  3. hordegore

    hordegore New Member

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    the password is purely numeric
     
    hordegore, Apr 2, 2018
    #3
  4. Noyah

    Noyah The Heart of the Place Admin

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    Okay, then retype the password and if it doesn't work, reset it.
     
    Noyah, Apr 2, 2018
    #4
    JLFox likes this.
  5. hordegore

    hordegore New Member

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    it says email not found
     
    hordegore, Apr 2, 2018
    #5
  6. Noyah

    Noyah The Heart of the Place Admin

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    If it says email not found, you either didn't register the email properly or the account isn't verified.
     
    Noyah, Apr 2, 2018
    #6
  7. hardgorehotmail

    hardgorehotmail New Member

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    look this is another account and same thing happen
     
    hardgorehotmail, Apr 2, 2018
    #7

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