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Failed to Connect

Discussion in 'Problems' started by RavenUltima, Jun 29, 2018.

  1. RavenUltima

    RavenUltima New Member

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    Yesterday I was having no problem logging in and playing the game, suddenly there was an error after logging in from the launcher and pressing the start at the title screen and been getting this, I have tried all fix posted in the forums and tried playing it in 3 different location meaning 3 different internet connection, also tried removing some files in the program folder and re-checked the client.
    upload_2018-6-29_20-24-57.png

    reinstalled still can't connect, my account has no problem tried it on other computer
     
    Last edited by a moderator: Jun 30, 2018
  2. Lareldal

    Lareldal Patience is a virtue <3 Forum Legend

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    If you're able to connect on another computer, try making sure you have gamezbd launcher set as an exemption in your antivirus, firewall, and windows defender.
     
  3. RavenUltima

    RavenUltima New Member

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    did it excluded the launcher and the .exe on bin64 folder and the entire folder, allowed it on the firewall also on private and public, rebooted the router and did the reset for the DNS (on admin) still doesn't work
     
  4. RavenUltima

    RavenUltima New Member

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    also tried checking if my router, firewall and ISP is not blocking the ports 8888 and 9991 - 9993
    used google's public DNS addresses
    Power cycle modem/router
    disabled anti-virus
    disabled firewall
     
  5. Szerker

    Szerker Getting there

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    try the launcher properties and uncheck read only to.

    Also be sure your ISP or who you access like a campus don't block torrents.
     
  6. RavenUltima

    RavenUltima New Member

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    It's already unchecked and my ISP does not block torrents
     
  7. RavenUltima

    RavenUltima New Member

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    Tried different VPNs with various combination of servers and ports, also didn't work
     
  8. RavenUltima

    RavenUltima New Member

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    what the f out of all the fixes, unistalling the virtual router fixes my problem, thank for the help anyway guys
     

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