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"Please, Restart Launcher"

Discussion in 'Problems' started by murrkat, Nov 11, 2018.

  1. murrkat

    murrkat New Member

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    Version: Gamez 855 Client 0
    I've been having this issue for a few days now.
    Yes I have my antivirus, windows defender and firewall exclusions set.
    Is there any fix at all to this? I'm so close to just giving up, I want to enjoy this game.

    (edit) it is now stuck saying updating patch files
     
    Last edited: Nov 11, 2018
  2. Lareldal

    Lareldal Patience is a virtue <3 Forum Legend

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    By "Client 0", it's not recognizing/seeing retail bdo in your system. Do you have na/eu retail bdo client? If you're trying to run on another version, kr for example, it will not work.
     
  3. murrkat

    murrkat New Member

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    Sorry, in addition to changing to "Updating patch files" it now says Gamez 855 Client 855. So it must be seeing bdo in my system.
     
  4. Lareldal

    Lareldal Patience is a virtue <3 Forum Legend

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    The fix for updating patch files is normally setting the exclusions, as you mentioned above that you have done. What is the antivirus you are using? I ask this because some of them tend to block gamezbd no matter what. These include, but are not limited to, avast, avira, norton, malwarebytes, and a few others.
     
  5. murrkat

    murrkat New Member

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    Im using avast, I just turned it off altogether as well.
     
  6. murrkat

    murrkat New Member

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    I've just decided to go back to retail, I can't waste anymore hours trying to fix this. :/ sorry guys
     

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