Loading...
  1. Dismiss Notice
  2. Dismiss Notice
  3. Dismiss Notice
  4. Dismiss Notice
  5. Dismiss Notice
  6. Dismiss Notice
  7. Dismiss Notice
  8. Dismiss Notice
  9. If this is your first visit, you may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.
Summer Block Party Open World Coins & Goodies Common Errors and Solutions Seasonal Rank System Veteran Rewards Streamers Cooperation GamezAION Download Beginner's Guide New user

Can't log in with a character

Discussion in 'Problems' started by rawcrystal, Jan 19, 2020.

  1. rawcrystal

    rawcrystal New Member

    Joined:
    Jan 19, 2020
    Messages:
    3
    Likes Received:
    1
    Trophy Points:
    38
    Hi. So, i can't log in with just one of my chars. All the others work fine, but whenever i try to connect to my mystic, all i get is a black screen and i have to force the game to close cause it doesn't let me do anything. I've tried to do the file check thing and it's still the same. And it's a geared char too :/ can you please help me?
     
    rawcrystal, Jan 19, 2020
    #1
  2. loboram

    loboram Respected Member Forum Legend

    Joined:
    Jan 29, 2018
    Messages:
    4,516
    Likes Received:
    709
    Trophy Points:
    433
    Location:
    Earth
    Well there is an option on the GameZ-Website that enables you to "move" a character if this sort of thing happens. You just login to the Website and choose the character to move, some sub-menu somewhere.
     
    loboram, Jan 19, 2020
    #2
  3. rawcrystal

    rawcrystal New Member

    Joined:
    Jan 19, 2020
    Messages:
    3
    Likes Received:
    1
    Trophy Points:
    38
    Already tried that, it's still in velia and the same thing happens. No error or anything :/ also tried cleaning user cache btw
     
    rawcrystal, Jan 19, 2020
    #3
    loboram likes this.
  4. loboram

    loboram Respected Member Forum Legend

    Joined:
    Jan 29, 2018
    Messages:
    4,516
    Likes Received:
    709
    Trophy Points:
    433
    Location:
    Earth
    In this case I can only advise you to contact Kolka directly, mouse-over your forum-name at the top of the screen, and choose Conversation...hopefully he can fix this problem for you.
     
    loboram, Jan 19, 2020
    #4
  5. Kolka

    Kolka <Prison Officer> Forum Legend

    Joined:
    Dec 11, 2011
    Messages:
    4,293
    Likes Received:
    1,144
    Trophy Points:
    443
    Location:
    Criminal Camp
    Try close game and delete all in C:/Documents/Black Desert/UserCache and and after it run game
     
    Kolka, Jan 19, 2020
    #5
    loboram likes this.
  6. rawcrystal

    rawcrystal New Member

    Joined:
    Jan 19, 2020
    Messages:
    3
    Likes Received:
    1
    Trophy Points:
    38
    Didn't work :/ it's still just a black screen
     
    rawcrystal, Jan 19, 2020
    #6

Share This Page