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Incorrect username or password client log-in account

Discussion in 'Problems' started by anonim3de, Apr 2, 2020.

  1. anonim3de

    anonim3de New Member

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    Hello, I have recently downloaded the client, did everything it said on the website and created a new account. After the patch was done, I tried to log in and play the game, but it would say everytime i try that the username or password is incorrect. I am 100% sure the account is written correctly, and I have unticked/ticked the remember me option dozen of times before getting the error. Please, help. If you have any solutions, let me know.
     
  2. longtray

    longtray New Member

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    You didn’t use your forum account to log in the game, did you?
     
  3. AerGaming

    AerGaming New Member

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    i have the same issue, and no i did not use my forum account to log in!
     
  4. loboram

    loboram Respected Member Forum Legend

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    well, then I suggest you check on the GameZ-website, that you can log into your account there, then perhaps change your account name or password, and wait a while before trying to start the game and logging in there
     
  5. anonim3de

    anonim3de New Member

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    I used the same credentials used on website and client, on website they worked, on client they didnt...
     
  6. loboram

    loboram Respected Member Forum Legend

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    Did you by any chance copy the GamezBD game-version into another BDO-version of the game?
     
  7. anonim3de

    anonim3de New Member

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    I dont know what happened back then, but I reinstalled and it seems to be working. Thanks! Problem solved.
     
    loboram likes this.

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