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No cash reward (free-kassa)

Discussion in 'Contact Us' started by sacev, Dec 24, 2020.

  1. sacev

    sacev New Member

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    I've just joined your servers and was looking to try out the premium benefits right off the bat. I went ahead and donated through free-kassa, paying with ETH cryptocurrency. I've now done this twice, got charged twice, and have two receipts. But I have not received any form of currency or token from free-kassa.
    What can be done here?

    Update on that, the second payment was rewarded with the correct conversion now. The first still wasn't.
     
    sacev, Dec 24, 2020
    #1
  2. Noyah

    Noyah ᴜɴғᴏʀɢᴇᴛᴛᴀʙʟᴇ Forum Legend

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    They seem to have problems processing transactions when making more than one purchase. Send @Carl a private message with your account and transaction number.
     
    Noyah, Dec 24, 2020
    #2
  3. sacev

    sacev New Member

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    Bump. Messaged @Carl regarding this on Christmas Eve and again in the new year with no response. Anyone else able to help out if he's swamped?
     
    sacev, Jan 6, 2021
    #3
  4. onlycst

    onlycst New Member

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    Is the problem solved or not? I'm meeting the same problem as well
     
    onlycst, Jan 8, 2021
    #4
  5. sacev

    sacev New Member

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    @onlycst it's not been resolved. I hadn't checked in a while and just had another look here.
     
    sacev, Jan 14, 2021
    #5
  6. Cowbellchaos

    Cowbellchaos New Member

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    Yeah it just happened to me just now. The 5 dollars went through no problem, but not my 25 dollars a moment before.
     
    Cowbellchaos, Jan 15, 2021
    #6

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