admins help please :)

hello admins i was talking with kolka he told me he couldnt do anything i would have to contact via email
i deleted my coupons on the game i will sent a video.
i thought i would be able to get a refund because i had gotten a refund from kolka before.
is there any way i can get the 7500 cash back i have been spending alot of money with you guys cause i love the private server.
if no way to get the cash can i get the coupons back atleast.
i have spent atleast 400$ with you guys and i will continue to spend more.
thank you. or should i take it up with my credit card and dispute. thanks love your guys server.
i emailed the following address [email protected]

 

You will have to wait for an answer.

 

thanks sso much for the reply.