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ALWAYS FORCE CLOSE SMARTGUARD EVENT ID 33

Discussion in 'Problems' started by ALF112DI, Mar 25, 2021.

  1. ALF112DI

    ALF112DI New Member

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    SOMEONE PLEASE HELP!!
    Log Name: Application
    Source: SmartGuard
    Date: 26/03/2021 02:14:18
    Event ID: 33
    Task Category: None
    Level: Warning
    Keywords: Classic
    User: N/A
    Computer: DESKTOP-6GPCJ1K
    Description:
    Game process ID 556 terminated abnormally after 2588 s. Exit Code: 0xc0000005
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="SmartGuard" />
    <EventID Qualifiers="0">33</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2021-03-25T19:14:18.4054642Z" />
    <EventRecordID>2133</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>DESKTOP-6GPCJ1K</Computer>
    <Security />
    </System>
    <EventData>
    <Data>Game process ID 556 terminated abnormally after 2588 s. Exit Code: 0xc0000005</Data>
    </EventData>
    </Event>
     
  2. Ayvel

    Ayvel ἔσσεται ἦμαρ Forum Legend

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    Please make sure to set exceptions for the game to your Windows Defender, Firewall and Antivirus, and also check the instructions below:
     
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  3. ALF112DI

    ALF112DI New Member

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    im not use BitDefender, Just Windows Security
     
  4. Ayvel

    Ayvel ἔσσεται ἦμαρ Forum Legend

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    Have you set exceptions for the game to Windows Defender and Firewall?
     
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  5. ALF112DI

    ALF112DI New Member

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    Like THis??
    Capture.PNG Capture1.PNG Capture2.PNG Capture3.PNG
     
  6. Ayvel

    Ayvel ἔσσεται ἦμαρ Forum Legend

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    Noyah likes this.
  7. ALF112DI

    ALF112DI New Member

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    Nope. i was do everything but dont get solution :(
     
  8. Ayvel

    Ayvel ἔσσεται ἦμαρ Forum Legend

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    Ok let's take it step by step then. Can you please Force Check through your launcher, or do you get the error before the launcher runs?
     
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  9. ALF112DI

    ALF112DI New Member

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    yeah i was, with always autodownload paching in laucher after force check
    i dont get any error in launcher, just in game with autoforce close without notification, just go back to dekstop
    and if i check Event View Game process ID (RANDOM) terminated abnormally after (RANDOM) s. Exit Code: 0xc0000005
     
  10. Ayvel

    Ayvel ἔσσεται ἦμαρ Forum Legend

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    Have you tried to restart you pc after setting the exceptions? Please try to do so before we get into checking more solutions...
     
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  11. ALF112DI

    ALF112DI New Member

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    Capture111.PNG this my pc spec
     
    Last edited: Mar 28, 2021
  12. ALF112DI

    ALF112DI New Member

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    sure i always doing restart after that, but this probelem stay come with random timeplay, sometime 1 minute sometime until 1 hour but always come
     
  13. Ayvel

    Ayvel ἔσσεται ἦμαρ Forum Legend

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    Ok. Let's try other solutions then. Can you install these, please?
     
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  14. ALF112DI

    ALF112DI New Member

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    Visual C++ fresh intasll from Laucher Setting, No Error or Replace. Really Fresh Install
    .NET Framework 4.6.1 i try download and instal but my .NET Framwork was instal the lastest version.
     
  15. Battlehorns

    Battlehorns New Member

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    Just curious..., do you have Avira Phantom installed? If yes, you know that Phantom uses a firewall from their own, right?
     
  16. ALF112DI

    ALF112DI New Member

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    i know what is Avira phantom shadow use for, but surelly this not bcoz thats
     
  17. Battlehorns

    Battlehorns New Member

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    I was just wondering if their firewall did not block the gamez files?!
     
  18. ALF112DI

    ALF112DI New Member

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    Nope, if their block the gamez file game will not running, but i got this issue in mid game or min 5-10 minute play this game
     
  19. Battlehorns

    Battlehorns New Member

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    Try this maybe?!

    _________


    One of the situations where you will see error code 0xc0000005 is when you get an Access violation error.

    [​IMG]

    Access violation error occurs when the program you try to run is attempting to reach a location that is not assigned for it. This can result from various reasons. You can try the methods below to troubleshoot this error.

    a) First, you should run your security software to scan out malicious programs. Viruses or malware on your computer (if any) can affect your system and cause 0xc0000005 error. You should run a virus scan before going to any further troubleshooting.

    b) You can also disable Data Execution Prevention (DEP) for the program that has the problem. DEP is a built-in feature on Windows for protecting your computer. But some programs are not compatible with this feature and opening it will cause 0xc0000005 error.

    To disable it:

    i. Log in your Windows as Administrator;

    ii. Press Win + R and then enter “sysdm.cpl“;

    [​IMG]

    iii. Click the Advanced tab. Click the Settings button.

    [​IMG]

    iv. Click the Data Execution Prevention tab. Select Turn on DEP for all programs and services except those I select. Then click Add.

    [​IMG]

    v. Open the problematic executable (.exe) files. Then click OK all the way out.

    [​IMG]



    restore your Registry or check all your Registry entries and remove any redundant one.

    However, you should note that modifying registry is an advanced and complicated job. Any improper manipulation can bring unexpected consequences to your Registry and therefore to your computer. If you are a computer novice, you can find a computer expert to help you solve the problem. If you insist on doing it yourself. It is strongly recommend that you back up your Registry before you proceed.

    d) In addition to all the causes above, an incompatible RAM (Random Access Memory, shown by images below, an essential part of computer) can also result in Access violation error.


    In this case, you should completely cut off the power of your computer, and then remove the RAM(s) from your computer or replace them with other RAMs.

    (RAM is a hardware component inserted inside your computer. You need to disassemble your computer so as to remove or replace it. You can ask a specialist to do it for you, or consult your product manufacturer for assistance.)
     
  20. ALF112DI

    ALF112DI New Member

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    1. My windows security not dettect anything malware after fully scan, and deep scan.
    2. DEP can do if app use 32 bit exe. not 64 bit exe.
    3. I was do memtest 4/4 show me 0 error
    I was do anything whats google say to me, so i decide to ask in this forum, maybe someone have same issue or maybe have solution for my issue :(
     

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