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Solved FATAL ERROR: Send crash report to administrator

Discussion in 'Problems' started by mrcorrinor, Jul 10, 2021.

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  1. mrcorrinor

    mrcorrinor New Member

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    So I've deleted the gamezbdo in local and roaming, and I've deleted gamezbd in documents and I'm still getting this error... Can anyone help please?


    [​IMG]
     
  2. Jujuba

    Jujuba Legendary Member Forum Legend

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    Have you deleted and reinstalled the launcher? Do as follow:
     
  3. mrcorrinor

    mrcorrinor New Member

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    Please read the post again, as stated I have deleted the local files, I have in fact redownloaded the whole game again and it hasn't worked. This is why I stopped playing gamezdb in the first place as it's buggy as sh#t and the devs won't fix it.

    Kind Regards,
    Nick
     
  4. Jujuba

    Jujuba Legendary Member Forum Legend

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    I have to double check you follow every step since not everyone does exactly like we say.
    I'm contacting @Kolka to see if there's any other workaround to this problem, right now, please, do as follow:
    Navigate to your GameZBD folder and open "Logs" folder, copy and upload the last ".bdlog" you have there.
     
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  5. mrcorrinor

    mrcorrinor New Member

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    File as requested

    https://www.filemail.com/d/pakrnqxujdrlhec

    I managed to fix it in the time being, I had to completely remove it from regedit and then reinstall by the launcher in an empty folder. Will see if the problem occurs (I'm still getting GameOption.txt is missing (even though it's not))
     
    Last edited by a moderator: Jul 13, 2021
  6. Jujuba

    Jujuba Legendary Member Forum Legend

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    You uploaded the wrong file, there's 2 Log folders in GameZBD, however, one is "Log" and the other one "Logs", I want the most recent file from the folder "Logs", should be something like this: "2021-11-7_20-14-46.bdlog"
     
  7. fallenslayerx1

    fallenslayerx1 New Member

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    Im having the same issue i cant even install it pops up before i can run the launcher and i have checked all my updates and everything also seeing as i have yet to install anything due to the error stopping me the appdata and roaming idea wont work no data to clear.
     
  8. Kolka

    Kolka <Prison Officer> Staff Member Super Moderator

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    Open Logs folder and find file with name xxxxx.bdlog and load it here. It will contain crypte message why this error appear.
     
  9. mrcorrinor

    mrcorrinor New Member

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    I'll have to upload it via the website I put before, as I was having trouble with uploading it to the forums, will do that soon
     
  10. Kolka

    Kolka <Prison Officer> Staff Member Super Moderator

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    yes u can use any website for load
     
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  11. xexes

    xexes New Member

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    https://www.filemail.com/d/vejpitfdrgcrzmu this is the file that im getting and i cant even open the launcher because i get this error message https://gyazo.com/5141ffd2a9f43344aac4310ccec30e1e
     
  12. xexes

    xexes New Member

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  13. mrcorrinor

    mrcorrinor New Member

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    I've previously deleted the game (as I installed a new client and it fixed it), so I'm not able to get the old files, but these are the new ones, and since upgrading to windows 11, it's telling me it's not the correct operating system (retail bdo works absolutely fine)

    kind regards,
    Nick




    https://www.filemail.com/d/ohxddsshgqlqjtx
     
  14. Jujuba

    Jujuba Legendary Member Forum Legend

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    Windows 11 haven't been released yet, only preview, so it won't work.
     
  15. mrcorrinor

    mrcorrinor New Member

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    Retail bdo works, so why doesn't gamez bdo work? Are you not up to the challenge that the devs on Pearl abys can do? ;)

    I'm assuming you've set a code check to determine what windows it's on, I've set it to compatibility mode of windows 8/7/vista and it still doesn't work :/
     
    Last edited by a moderator: Jul 13, 2021
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  16. Jujuba

    Jujuba Legendary Member Forum Legend

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    Please, do not double post, use the edit function. Read our Forum and Server Rules available at my signature.
    Also, it doesn't work due to SmartGuard, it needs to be updated and there's no need to rush this right now since there's no official releasement of Windows 11.
    If you choose to downgrade to W10, than we can assist you, otherwise you gonna have to wait.
     
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  17. mrcorrinor

    mrcorrinor New Member

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    Okay no problem, I'm in no rush to downgrade to win 10, I'll just have to wait till ya'll update, shame because payday is coming and was gonna enhance some shiz in game lol, cya on the flip side I suppose, thank you for the help you've given so far

    Kind regards,
    Nick
     
  18. Jawa

    Jawa New Member

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  19. Jujuba

    Jujuba Legendary Member Forum Legend

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    Anytime, see you soon. :)

    Because it's not related to the thread. :)
    If you need assistance, start your thread and explain your problem.
     
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