Client Issue Stuck on the characters page at launch

Hi there,
I tried to play GamezAion on my laptop :
Asus Vivobook S433
OS : Windows 11
Proc : AMD Ryzen 2375 Mhz , 6 hearts
RAM : 8go
GC : AMD RADEON TX
I installed the latest drivers, M$ Framework

The issue is I can boot the game, choose the server, I access the menu tio select my chars, but when I click on it, nothing happen...
Does anybody got an idea to solve that ?

 

Have you done doing a file check on your client to possibly fix the files?

 

yup :'(

 

Ah i experienced this the first time. But i don't know if it's the same. Mine was just a simple ISP and modem issue. My ISP tends to block or not work randomly on random sites, games, even sometimes my steam unless i reboot my modem (isp modem) and disable my firewall and anti virus. And then it works and i can re enable everything. I know it sounds dumb but worth a try . Coz that works for me everytime Xfinity messes with me.

 

Thx for your answer.
I've tired once back at home to play on the laptop, same issue,... But, i'll try while I turn off FW and AV to test
Thx

 

It would be better if you set exceptions to both of them, instead of deactivating them. Although, I believe that if it were a Firewall/Windows Defender issue it would stop running before menu. Have you checked if your drivers are updated?

EDIT:
Also, please make sure it is not a mistake in your credentials. Double-check them, because wrong username or password could cause the launcher to close before character selection.

 

Thy Ayvel,
I just deactivate the FW & AV to test. I think the same, if the games was blocked by tthem, it wont allow me to choose the server to land and the cgharacter selction menu.
I updated my drivers, M$ Framework, visual c++
My credential are ok because I can see my chars
... I'll keep investigate
Thy for the help :~)