[HELP] lost 2 itens of cash shop

I bought "a Beautiful Swimsuit," abg remodeled my armor and the server has crashed. When I returned to the game, the armor was with the appearance that was before the remodel. zodake talked to, he said he would check, but not answered me again. Sexy Swimsuit bought '1 ', tried to remodel my armor abg again! stayed with the appearance of Sexy Swimsuit, but when I reloguei, returned to the previous appearance. i buying the credits were mostly bought with money, are completed with the votes they missed . i want the error resolved, or the return of my credits.

historical link of my shopping at:

http://img607.imageshack.us/img607/9585/imagemx.png

Photo link after relog my char:

http://img255.imageshack.us/img255/7537/aion0018v.jpg

sorry but i speak english a little. i'm brazilian and user google translate.

 

Alot of people are seem to having problems with swimsuits and Armfusion,so i suggest not to buy/try these 2 things atm.

And for your case i hope that they do investigate about it cause my friend lost 3 swimsuits >.>

Gd luck and I hope you get your stuffs back

 

well as i see u DONOR THATS NOT A PROBLEM TO YOU YOU CAN DONATE ONCE AGAIN SO U DO NOT HAVE ANY PROBLEMS AT ALL U DONOR