Request GM item restore. Images provided of loss.

Hello. Basically purchased 10 level 145 enchant stones. Proceeded to use them to level my ABG staff from +6 to +10. When complete, noticed the server wasn't active, couldn't log out, so had to force logout. Upon login the staff was back at +6, where I originally started, effectively wasting 10 level 145 stones.

Looking to get my +10 staff back please. I currently hold the +6 staff, so none of the enchants stuck.


Purchase history:
http://storeimg.com/show.php/4192_history.jpg.html

Character name:
Hotncold

Enchant (screen shot upon completion):
http://storeimg.com/show.php/4191_Before.jpg.html

Enchant (screen shot upon logging back in):
http://storeimg.com/show.php/4190_After.jpg.html


Thank you. Hope to have this fixed please.



---------- Post added at 02:59 AM ---------- Previous post was at 02:58 AM ----------

So can anyone tell me which type of people to contact for this fix? Ingame GM's, forum members, and if forum members, which color titles? There's a number of titles, but it doesn't explain the powers they have, or don't have to help.

Thanks

 

Bump. GM gotta help this poor dude

 

Go ahead and PM Alente, Karrisa, and Carl. You can Try Edixiod as well. You can also try Senior AM's. Dunno if they can help. Regular AM's can't help with this issue tho.

Good luck recoverying your items.

Here's an easy link to find everyone.

http://forum.gameznetwork.com/showgroups.php

 

Enchanting is a biettchhh, but good luck to you.

 

Bump again. Sigh.

Last night I contacted two in game GM's. One didn't respond, but the other did and asked how they could help me. I proceeded to explain my situation, and they logged off on me without even a further response.


Here's what I do know.
I have donated real money for credits twice. That will be the last time as well. While I understand this server is free, and operates on income from donations, I feel I it's not too much to request assistance when assistance is needed, in a timely manner, especially from a donating customer. It actually put a bad taste in my mouth when a GM responded to me asking how to help, then logs off.

Thank you for the information everyone, and the free bumps.

 

Bumping for help still.

Pms have been sent. In game Gms notified. Does no one have the desire to assist?

 

Could you please login and whisper Edixoids?

 

Will try to do so. I saw you online but you logged off. I think I was too slow.

 

make sure u whisper edixoids he will sure help u

 

Update to this. The situation has changed.

I have now updated my staff to +15 on my own. It was much to long of a wait for assistance. However, I will keep attempting to contanct GMs to see about recovering the 10 level145 stones, or preferably the 1000 credits. I hope this is an acceptable remedy.

I will do my best to keep a lookout for Edixoids. Thank you sincerely, to everyone who has offered helpful advice.