Loading...
  1. Dismiss Notice
  2. Dismiss Notice
  3. Dismiss Notice
  4. Dismiss Notice
  5. Dismiss Notice
  6. Dismiss Notice
  7. Dismiss Notice
  8. If this is your first visit, you may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Problem with aion and windows 7

Discussion in 'Old Threads' started by Karlos, Dec 9, 2010.

  1. Karlos

    Karlos New Member

    Joined:
    Nov 15, 2010
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    0
    Hi, i recently updated my windows to windows 7 64 bit, and reinstalled aion ( from the ncsoft launcher).I just noticed that gamezaion updated to the last version, so i didnt worry about backuping my aion.Heres the prob: when i start aion, the ncsoft logo doesnt show up and when it enters to the login screen, i see just the part to type the id and pass and a blackscreen in the rest of the screen.it also doesnt have sound.I googled for some solutions and i found smth about directx, i already reinstalled directx ( i got directx11) and nothing happened.please, i need some help :).

    p.s: i downloaded the new gamezaion launcher also.

    ---------- Post added at 04:04 PM ---------- Previous post was at 03:37 PM ----------

    [​IMG]
     
  2. Mindari

    Mindari Getting there

    Joined:
    Sep 13, 2010
    Messages:
    61
    Likes Received:
    9
    Trophy Points:
    0
    Location:
    o.O think im in canada...
    Try Installing Graphic Card Drivers ^^ or reinstalling...
    http://www.nvidia.com/Download/index.aspx?lang=en-us < Nvidia site
    http://support.amd.com/us/gpudownload/Pages/index.aspx < ATI site ^^

    Also Make sure your Video card Supports Direct x 11 :p
     
  3. Karlos

    Karlos New Member

    Joined:
    Nov 15, 2010
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    0
    i already reinstalled my graphic card drivers ( a gefore 310m) and i just accoplished to make appear the ncsoft logo, but it still appears the blacksreen like the pic i posted .... help please!!!=(
     
  4. Mindari

    Mindari Getting there

    Joined:
    Sep 13, 2010
    Messages:
    61
    Likes Received:
    9
    Trophy Points:
    0
    Location:
    o.O think im in canada...
    Try Increasing your brightness in graphic settings o_O .. or it may just be a currect problem with 310m series and driver :x are u still able to log in?
     
  5. Karlos

    Karlos New Member

    Joined:
    Nov 15, 2010
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    0
    maybe its something with directx 11??? how to run aion from directx 9 ??
     
  6. nametaken

    nametaken Expert

    Joined:
    Jun 9, 2010
    Messages:
    847
    Likes Received:
    67
    Trophy Points:
    248
    Location:
    where the ocean meets the sky
    dude try to update your directx... dx11 is not supported with aion yet....
     
  7. Mindari

    Mindari Getting there

    Joined:
    Sep 13, 2010
    Messages:
    61
    Likes Received:
    9
    Trophy Points:
    0
    Location:
    o.O think im in canada...
    Go to your Short Cut Click Properties Then Target then enter "C:\Program Files (x86)\NCSoft\Aion\GamezAion.exe" -dx9 <--- make sure to use that Space Between " - :p now wether this will work since its not a direct link idk :x

    also Dx11 Contains Dx9 ^^
     
  8. nametaken

    nametaken Expert

    Joined:
    Jun 9, 2010
    Messages:
    847
    Likes Received:
    67
    Trophy Points:
    248
    Location:
    where the ocean meets the sky
  9. Elyios

    Elyios Expert

    Joined:
    May 17, 2010
    Messages:
    789
    Likes Received:
    51
    Trophy Points:
    0
    I had a similar problem (i am also running w7 64 bit with dx11), although my screen stayed completely black after showing 1st picture.

    After a few attempts i pressed ENTER while i had that black screen and while i activate the taskmanager to end Aion i noticed there was an errormessages (which i didnt see in my earlier attempts). The errormessage was saying i had to remove 1 file: d3dx9....dll (i forgot exact name), which i did.

    After that the black screen was gone and i was able to enter my name + password. But i still couldnt enter the server because i got another error saying that there were no authorisation servers found (error# 6).

    I was able to fix that last error by redownloading & reinstalling the gamezaion launcher...

    I can play now (only tried Lumiel) :joyful:
     
  10. Karlos

    Karlos New Member

    Joined:
    Nov 15, 2010
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    0
    i tried the shortcut trick, already updated directx with the link nametaken gave me, and also checked if i had error messages, ( and i dont have any). WTF can i do help please t_t

    ---------- Post added at 05:32 PM ---------- Previous post was at 05:18 PM ----------

    btw, how do i manage the memory between graphic card and normal ram??? in dxdiag it says my graphic card has 2248mb ram, maybe its takin too much ram of my notebook( it has 4gb of ram) how do i lower this amount?.
     
  11. K:HAOS

    K:HAOS Proficient

    Joined:
    Dec 8, 2010
    Messages:
    118
    Likes Received:
    2
    Trophy Points:
    0
    The graphics card RAM and your notebooks RAM has nothing to do with each other. The card has it's own RAM on itself. your notebook tho has RAM and virtual RAM (which by default is 1.5x to 2x the RAM of your notebook).
    problem shouldn't be there.

    the problem might be that you are running a 32bit program under a 64bit system.
     
  12. nametaken

    nametaken Expert

    Joined:
    Jun 9, 2010
    Messages:
    847
    Likes Received:
    67
    Trophy Points:
    248
    Location:
    where the ocean meets the sky
  13. Karlos

    Karlos New Member

    Joined:
    Nov 15, 2010
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    0
    i passed everything in can you run it..... any other idea??
     
  14. Smartik1

    Smartik1 Walking F.A.Q. Forum Legend

    Joined:
    Aug 1, 2010
    Messages:
    10,670
    Likes Received:
    5,398
    Trophy Points:
    588
    not only that :p but geforce 310m isnt a directX 11 compatible graphics card xD good going lol

    get dx10

    (really tempted to say "just format ur pc" like most people say on problem threads) xD no really im just kidding :p
     
  15. Karlos

    Karlos New Member

    Joined:
    Nov 15, 2010
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    0
    i cant downgrade it :S u know how can i do it??
     
  16. K:HAOS

    K:HAOS Proficient

    Joined:
    Dec 8, 2010
    Messages:
    118
    Likes Received:
    2
    Trophy Points:
    0
    Un-install DX and reinstall dx10...
     
  17. Smartik1

    Smartik1 Walking F.A.Q. Forum Legend

    Joined:
    Aug 1, 2010
    Messages:
    10,670
    Likes Received:
    5,398
    Trophy Points:
    588
    i believe the word is uninstall ^^
     
  18. Karlos

    Karlos New Member

    Joined:
    Nov 15, 2010
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    0
    i cant uninstall directx.... anyone knows how??
     
  19. K:HAOS

    K:HAOS Proficient

    Joined:
    Dec 8, 2010
    Messages:
    118
    Likes Received:
    2
    Trophy Points:
    0
    Indeed. Dunno why, but today I fail at my own language haha.

    go into control panel, software and uninstall it there o.o


    start -> run -> regedit

    HKEY_LOCAL_MACHINE\Software\Microsoft\DirectXdelete the entry, reboot, install
     
  20. Karlos

    Karlos New Member

    Joined:
    Nov 15, 2010
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    0
    omg, this is gettin more and more complicated, there isnt a directx 10 for windows 7!!! where the *** to get it??
     

Share This Page