Appeal for an Explanation

Character Name: Tyreil
Acount Name: stephenX
IP Address: 124.105.45.118
Server: Siel

http://www.youtube.com/watch?v=T-C1-YyXyV4
"Date of ban is the date were the server made an update and alot of bugs occures"

To Senior AM's
It's really feels so bad to be banned without a specific explanation. Im really begging for an explanation about the cause of my ban. it so depressing because since the day i got banned there is still no "pin point" or "exact" reason.