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Problem-Reporting Format

Discussion in 'Old Threads' started by redcox, Jun 15, 2011.

  1. redcox

    redcox Proficient

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    Hello Everyone,

    I've noticed that many people report "Problems" with the game but I've also noticed that many of the problems reported only affect certain version of the game and also bugs only affect a specific server (Either Lumiel or Siel)

    My suggestion is to make a it a norm to provide specific information when reporting a problem so it can be identified properly, specially by the experienced players who already know why some problems occur.

    Example Format:

    Server: Lumiel / Siel
    Game Version: 2.1.0.11 / 2.1.0.12 / 2.5.0.3 / etc...
    Problem Type: Quest Bug / Game Bug / Character Bug / etc...
    Problem Description: This is what is broken and needs fixing.

    I'm not sure if this is something that has been suggested before but it provides valuable information to troubleshoot an issue, specially if a problem is being reported as a game bug to a developer.

    If anyone likes this idea and/or believes that something else could be added to this Form, please do so.

    Thanks,
     
    1 person likes this.
  2. Naj

    Naj In-Game Reports bystander

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    good idea.
    hope someone make like this an official
     
    1 person likes this.

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