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black screen

Discussion in 'Contact Us' started by berkul, Jan 15, 2019.

  1. berkul

    berkul New Member

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    how can ı fix it when ı opened the gamezbd black screen is coming after the client ı can hear the music
     
  2. Luff

    Luff - ᴛʜᴇ ғɪᴢᴢ - Forum Legend

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    Try

    11. Stuck at Kakao Games Screen
    Navigate to the following directory in your computer:
    Code:
    %userprofile%\Documents\Black Desert
    • Delete the UserCache folder.
    • Delete the Cache folder in your game installation folder.
    Make sure your video card drivers are up to date.
    Go to Start -> Search -> type Device Manager -> Display Adapters -> Right click on your video card -> Update Driver Software -> Search automatically for updated driver software.
     
  3. berkul

    berkul New Member

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    actually ı cant find the game installation folder what is folders name my language is different so ı couldnt understand you well
     
  4. Luff

    Luff - ᴛʜᴇ ғɪᴢᴢ - Forum Legend

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