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Cant log-in, DC from the Server

Discussion in 'Problems' started by Patola, Oct 4, 2016.

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  1. Patola

    Patola Proficient

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    I have a problem about this one.. This is my Brother Old account before he go busy work.. he wants to play again using her old account , but the problem cant log-in always "You have been disconnected from the server".
    Then i try to log-in other account to check if there is problem updating her client, its working..
    Help me Thanks
    i got some SS
    1.jpg 2.jpg 3.jpg
     
    Patola, Oct 4, 2016
    #1
  2. Kessie

    Kessie alis volat propriis Forum Legend

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    Is he/she (?) using a different computer than you (or are you able to log in with your own account from his PC)?
    If different PC, tell him/he to install Microsoft Visual C++ 2015 Redistributable Package (x64) from here and tell him to try logging in then!
     
    Kessie, Oct 4, 2016
    #2
  3. Patola

    Patola Proficient

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    same PC.. the problem is her account always "You have been disconnected from the server"
    then i try my account in same PC and its fine no DC..
     
    Patola, Oct 4, 2016
    #3
  4. Kessie

    Kessie alis volat propriis Forum Legend

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    Sounds like her account is stuck. Tell me one of her IGNs, we will ask a SAM to unstuck her manually!
     
    Kessie, Oct 5, 2016
    #4
  5. Patola

    Patola Proficient

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    ahhhh okay ... so my IGNs: Maee
     
    Patola, Oct 5, 2016
    #5
  6. Kessie

    Kessie alis volat propriis Forum Legend

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    Tell her to try logging in now.
     
    Kessie, Oct 5, 2016
    #6
  7. justagame

    justagame ''Unpredictable''

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    help me were the same situation

    my char has been Hardstuck please help me
     
    Last edited by a moderator: Oct 5, 2016
    justagame, Oct 5, 2016
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  8. Patola

    Patola Proficient

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    nahhh.. @Kessie still same
    1.jpg
    and this my other account can log-in..
    2.jpg
     
    Patola, Oct 5, 2016
    #8
  9. justagame

    justagame ''Unpredictable''

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    is there something wrong with aion or else?

    because I always DC. i always DC 25 times can't log-in..
     
    Last edited by a moderator: Oct 5, 2016
    justagame, Oct 5, 2016
    #9
  10. cocosul

    cocosul Guest

    maybe is just your ping reducer girls.... @Patola on some ping reducers u can t use dual also
     
    cocosul, Oct 5, 2016
    #10
  11. Patola

    Patola Proficient

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    @cocosul Nope no problem.. only that account.. and i try w/o ping reducer too still same.
     
    Patola, Oct 5, 2016
    #11
  12. Shadowzki

    Shadowzki New Member

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    same here! xD
     
    Shadowzki, Oct 5, 2016
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  13. Shadowzki

    Shadowzki New Member

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    try to type wrong password first then try correct password
     
    Shadowzki, Oct 5, 2016
    #13
  14. justagame

    justagame ''Unpredictable''

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    nothing change
     
    justagame, Oct 5, 2016
    #14
  15. justagame

    justagame ''Unpredictable''

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    maybe something wrong our connection or the aion we play got something wrong?
     
    justagame, Oct 5, 2016
    #15
  16. cocosul

    cocosul Guest

    well if that not working, then the account is bugged on ip , but i guess u can fix it by restarting your router. off your router for 20 30 sec at last, then try again to log in. it happened to me i remember, while i got a send log few times in the past.
     
    cocosul, Oct 5, 2016
    #16
  17. justagame

    justagame ''Unpredictable''

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    i Try if it will work..
     
    justagame, Oct 5, 2016
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  18. Patola

    Patola Proficient

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    ahhh.. i try too.. still same. :(
     
    Patola, Oct 5, 2016
    #18
  19. cocosul

    cocosul Guest

    tell me id.psw so i unstuck it from my pc^^
     
    cocosul, Oct 5, 2016
    #19
  20. justagame

    justagame ''Unpredictable''

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    justagame, Oct 5, 2016
    #20
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