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Website Issue Credits not received

Discussion in 'Contact Us' started by Tremendouslycute, Oct 27, 2018.

  1. Tremendouslycute

    Tremendouslycute Proficient Forum Legend

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    please help credits not received

    upload_2018-10-27_14-18-15.png
     
    Tremendouslycute, Oct 27, 2018
    #1
    neil81791 likes this.
  2. Noyah

    Noyah ᴜɴғᴏʀɢᴇᴛᴛᴀʙʟᴇ Forum Legend

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    On weekends it takes a little more time than usual to process the donation. Give it some time.
     
    Noyah, Oct 27, 2018
    #2
  3. Tremendouslycute

    Tremendouslycute Proficient Forum Legend

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    yes boss! :) I'm just so excited hahaha!!

    does it take more than 5 hours?
     
    Tremendouslycute, Oct 27, 2018
    #3
    TryToCry likes this.
  4. Noyah

    Noyah ᴜɴғᴏʀɢᴇᴛᴛᴀʙʟᴇ Forum Legend

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    Yes.
     
    Noyah, Oct 27, 2018
    #4
  5. jorgecapo

    jorgecapo New Member

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    I haven't received the credits that I donated for either. It's been almost 8 hours now, is this normal?
     
    jorgecapo, Oct 27, 2018
    #5
  6. Tremendouslycute

    Tremendouslycute Proficient Forum Legend

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    I don't care how much time it will take to received the credits what I'm worried about is that there is no confirmation/transaction # from FREE KASA. it's kinda big amount i donated.
     
    Tremendouslycute, Oct 27, 2018
    #6
  7. wolfik332

    wolfik332 Expert

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    But ur money arent taken away yet? Mine not and its already 12hrs . And as u said no confirmation still
     
    wolfik332, Oct 28, 2018
    #7
  8. Tremendouslycute

    Tremendouslycute Proficient Forum Legend

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    maybe Free Kasa don't process transactions on weekends
    I have nothing to worry i can ask my bank for bank statements or logs if i will still not receive it by monday
     
    Tremendouslycute, Oct 28, 2018
    #8
  9. Noyah

    Noyah ᴜɴғᴏʀɢᴇᴛᴛᴀʙʟᴇ Forum Legend

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    During the week you don't even have to wait, you donate, and after you refresh the page the credits are already in your account.
     
    Noyah, Oct 28, 2018
    #9

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