Donate items is lost

Hi
Today I purchased an item Donate enhanced.
The item disappearing before the enhancement, however.
Something like this is not a once or twice.
I have two requests

No. 1: If GM erased if, but show me the reason I turned off.
This is that supposed to be unilaterally extinguished or compensation duly paid.

Second: I want to track a hacker if you work.
ID, there is a possibility that both the password leaks.
Once the changes have not been reflected on our website. Is there any way?

Sorry, I just want to support.
Otherwise, the future is safe to play on this server, also must warn others.

proof:
No.1 Morph Method Fine Nex ore

This is a subject that were not in character.
Unchanged even after a lapse of three hours or more out.

No.2 10pieces of Magic Accuracy+14 and 70pieces of Lv100 Enchantment Stone

1. 90pieces of Lv100 Enchantment Stone and 30pices of Magic boost+27 Stone purchased.
2. 10Pieces of Lv100 Enchantment Stone and 40pieces of Magic Accuracy+14 Stone purchased additional.
3. 10Pieces of Lv100 Enchantment Stone and 20pieces of Magic Accuracy+14 Stone does not come.
4. And the rest of the time someone put Enchantment Stone had also disappeared.

Best regards

 

your a very rich kid .. good luck

 

watafak u are too rich~~~~~~ i got es stone for u and much ma+14

 

Thank you.
But I'm not rich. lol
The money saved is just to be patient.
This result will be that it's gonna be angry.

 

how to view the items you bought??? please teach me

 

i have some m.acc +14 / attack +5 / mboost+27 for sale.
ill glady sell those for half the price of the itemshop. hehehehehhe

 

poor kid.................

 

RMT i can smell the ban hammer approaching.....

 

Lol .. i think he means credits .. .. half the prize in credits ..