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Website Issue Donation Problems

Discussion in 'Contact Us' started by Tremendouslycute, Jan 4, 2016.

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  1. Tremendouslycute

    Tremendouslycute Proficient Forum Legend

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    I didn't receive Credits after Donating.. and my money in paypal was already deducted
     
    Last edited: Jan 4, 2016
  2. Tremendouslycute

    Tremendouslycute Proficient Forum Legend

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    i've also tried completing some free offers which involves linking my credit card but still no credits added. please help me
     
  3. Loki

    Loki I am madness and chaos! Forum Legend

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    Hello. Please do not post any information about transactions on the website. Please edit your thread and remove the transaction ID from your post. Also, if this is your first time to donate, you should receive the credits within 24 - 48 hours, if you have donated before, it should arrive within 24 hours. If the credits didn't arrive on the time frame provided, you can contact @Puddles for further assistance. Thank you!
     
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  4. Tremendouslycute

    Tremendouslycute Proficient Forum Legend

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    thank you for the hint not to post the transaction codes.. btw, not my first time donating been donating since 2010 :)
     
  5. Loki

    Loki I am madness and chaos! Forum Legend

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    You're welcome. Anyways, how long has it been since you've donated? If it's still within 24 hours, you should just wait. Please understand that transactions over the internet are always being verified and authorized by the client (Gamez) and your payment provider (PayPal) which would actually take time.
     
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