greetings GMs/Administrators/readers

greetings GMs/Administrators/readers

i would like to report my lost item in add items shop last April 4 sorry if i'm late to report it. my lost item was ABG warhammer. i purchase it around 8AM in the morning here in the Philippines. .my problem was why was it doesn't appear in my inventory. .so i review it again and my credits has minus on it. .so i check my history. .my history tells that i dnt choose from any of my character (It says None). .as i observe, before you can add item 1st you must choose servers, then character, then it goes to credits store. why does it tells me i dnt choose character. please help me.. GM :sad:

Server: siel
race:all asmodian
Characters:
Wennakrizzia - Cleric - (main character)
Genedyn - assassin
Aizellaraine - chanter

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