How to get recognized ?

So how can we get some help from the Administrators here ? Being dedicated players doesn't seem to help. Donating frequently in support of the Server doesn't seem to help. Asking nicely and remaining patient for weeks doesn't seem to work. So really, what can we do as the community to get our administrators more invested in helping us out with the things that only they can do. The head GM who is on frequently enough doesn't have the option to fix our account when it's muddled up, unless you plan on endowing these abilities to some others. Kindly try to make some time for the community that supports you. Thanks.

@Lautaro
@Carl

p.s This isn't a hate-train post, this is an honest question from a player who loves the game and the community, if there REALLY is something we can do to make your jobs or at least your participation in running Gamez more simplified and streamlined. Maybe speak out about it ? I'm not the first one and I'm certainly not the only one right now frustrated by all the inaction. Certainly members of your own staff are as frustrated, not that they can really speak up about it since that seems to be grounds for demotion or removal in most cases. Shall WE as the community put together a fund to hire on someone who knows what their doing to fix all the implementation trouble that's going on with the 4.7 "update"? Shall WE as the community do anything to support or help you at all ? Obviously whatever has been tried until now isn't working, let's try something new. Because as everything stands, what's the point of supporting a server in anyway rather it be monetarily or through voting and promoting only for the Owners to fail their community. I for one have donated my last dollar until some real change has been implemented, our AMs,Seniors and HeadAms can only do so much. While you two are invisible their spilling out the mantra of "Be patient and "It's being worked on". Stop making them out to be liars and step it up a notch, K ? Thanks.

 

Yes it can be VERY frustrating. I do agree we should hire a new admin(s) to help with not only the workload but the COMMUNITY. There seems to only be only one semi-active admin right now which we do appreciate. The rest are MIA for unknown reasons. Gamez has lasted 5 years and has a really good reputation. But now it's starting to lose that because of inactiveness and robot responses. But you can't blame the current AM staff, you can only blame the higher ups (admins) for their lack of participation. And 2 seniors resigned, so workload is of course on the present current 2 SAMs. It's difficult. And it seems to bother the community the most that the admins go hidden on forums so you can't see when they were last active. I am sure anyone would be afraid to stand up in spite of demotion like what happened to Ari and others, so I do applaud you for making this thread. But honestly? This thread will go unnoticed just like all the other rant threads they've seen. And when it goes unnoticed it gives off the message that they don't care.
It would be great if the admins made a progress section and they could inform us weekly or monthly about what's being updated or worked on. But they don't do that. It's literally crickets. The silence treatment - not for days but for weeks makes players wanna leave. That's not sending a good message. Admins are admins for a obvious reason, they know how to manage. But when you know how to manage and you decide not to, people will want to move on to a more stable private server that's regularly updated rather than yearly and most of all attentive to their players. I have to come an observation/conclusion that no matter how many good AMT/AM/Seniors we have, it's not gonna fill that gap we need which is to update the servers and more. It's all on the admins. Everything takes time of course especially since we have lack of devs, but it doesn't excuse the amount of inactivity or laziness. No one really to blame besides the owner and I'm sure you know who that is just as much as I do.
I do not understand how much it is gonna take to get through to them because it's been complained about for MONTHS. Don't you think people get tired of that? That should be just enough motivation. But I like new ideas like the Lottery and what not so that of course I do appreciate. However, most of that effort should be going into the server, not other things like mobile games and things like that. They keep throwing things to occupy us with, which is good, but it will come to a point where players won't be able to be occupied because they want to see that effort going into the servers itself. And we don't see that happening. Oh well.

To get recognized? The only way they would actually do something is if all players leave. So it requires force. Don't really see that happening either, not much we can do.

Don't worry. You aren't the only one.

 

Pretty much what me and Gabi have told you since forever. And thus, why we resigned. Lautaro's a nice guy, but you can't expect him to know anything about a game he's rarely played. He's trying, but it's getting pretty futile with new updates coming. The things which make new players want to leave starts at the first step, which is from the Top 100 lists, where they probably heard of our server. I haven't checked in a long time, and I don't wanna vote, but I do believe Gamez AION states that it has Free Fly. We don't have Free Fly. Already, false advertisement and a possible aspect that would make a player go somewhere else.

GG Gamez.

As a monument to @Ddraig :

 

You have your own server?

 

No, I'm done with Aion completed. I might make a test server for myself and Gabi just so we can play around with remos, but that's it. Honestly Gamez has been destined to fail for a long time now. It's been said that the best possible staff that you can ever have are staff that do not play the game, and that's so that their decisions cannot be influenced by any aspects of "oh, he's my guild mate" or "fuck that guy, he killed me yesterday". But Admins take that too seriously, and ever since Carl has decided not to post, he's become more like a myth than an actual CEO. Not to mention, but like promoting you guys to AMT and whatever? Took Carl like 5 days to get back to Puddles after she pmed him... I think. I don't really remember to be honest, and I don't care to either. AM Staff is awesome, because it's literally "Awesome Masters", and Admins will be Admins. And Josh? He left since like a year ago maybe. The most productive thing he's done in the past year is buy back his Palace or Mansion or w/e back from @Purell after he bought it from Josh, due to Josh not paying his house bills, due to him not logging in. Ever. I can't even imagine to think what his inbox looks like, all the players looking for help that never got a reply. AM Staff does the most they can with what's available. I wanted to help Puddles make new events, but we'd need a Test Server for that. No Test Server. And so, our plans for putting Ahserion in the middle of Danaria to drop the new gear as a PvPvE open world event goes down the drain.

Sadlyfe. /que violin

 

Brai and I have mentioned it so many times since I personally used to get questions about it on the official Facebook page from GamezNetwork and it's still there, nobody ever changed it. No wonder people are asking and when they get caught using an edited system file, they get banned because it's forbidden according to our server rules as it's counted as a client modification which leads to a permanent ban as we all know. Also as I said in my previous post, it's 4.6 not 4.7. Oh well.

 

Sadly most of the Admin only respond and/or "do" something when it's to late. A good example would be Lumiel dying. There were numerous threads on the forum about Lumiel dying and the population getting lower and lower each day, but Admin ignored the issues an chose to finally "act" when it was to late (basically when Lumiel had 0 active players) which was not a smart move in my opinion. Why wait until its to late then finally act? Anyway I'm not sure what Lumiel's current population is, but I herd it's still pretty inactive.

I feel like this server would be so much better if the Admin were active, hell even being active once or twice a week would be nice but sometimes you don't even see a greenies post on the forum for months at a time. =\

They can recruit 50 AM's if they want, but it still won't change anything as AM's have limited powers and can't fix bugs etc which is fine, AM's jobs are to host events in-game and to answer questions. They aren't suppose to fix bugs.

 

Idk why he's decided not to post. That should be a requirement of ALL admins. Don't you need coding for that though o.o

Speaking of that, if Siel dies then the whole server dies since Lumiel is gone. That's when they will take action just like with Lumiel. But it will be too late and the only people they will have to blame for is themselves. It's been said over and over, the same issues repeated, nothing being resolved or fixed, what do you expect? Not just in here but in general people have become dramatically lazy. Oh, action after the damage is done? That never works out. Money talks though So I guess that's why they don't talk

 

If Admin were smart than they would use the money they get from donations to hire some GOOD developers to fix the ridiculous amount of major bugs around this server. I mean you gotta spend money to make money right? That's how business works. That's why I don't donate on this server anymore I feel like they aren't using our donations to make the server a better place. I mean our donations are suppose to be used to fix bugs etc, but I guess it's pretty difficult to fix bugs when you ain't got any Dev's around. Lol.

 

Completely agreed. I wonder where the money goes to, spoiled much? They can't even provide a reason of why they're so inactive, lol...

After all this time, I guess we shouldn't even be the slightest surprised.

 

They will say anything to get new players to join their server. I guess that's how you draw people in right? But false advertisement really? No free fly and certainly not the best PVP server at this time. They should fix and edit that. I mean some players might only join this server because it says "free fly" or whatever. As soon as they find outs it's not free fly they will just leave... Seems kind of pointless to false advertise. And when players get caught for flying hacking in a non-fly zone they get banned yet it states "free fly" oh the irony.

 

They should unban all those who got caught for "fly hacking" Blame the person who didn't edit it. Bans should be counted as permanent after the edit. I didn't even notice that, lol..

 

Well, that's just the thing, isn't it? TBH, I would totally not ban somebody if they used the voting option as their reason for free flying. But none of them ever do. They all acknowledge that free flying is client modification, and client modification is strictly against the rules (modification in the aspects where it changes play or creates and advantage over another user)

 

And this was just one suggestion of many. We always ended on the point that we don't have access to the server files and we would need Carl, who we all know is not here. I remember back when Ari was H.AM. He had access to the server files. He also had a test server and he did all the work. Carl's job was just to apply the files to the original GamezAion server files. All the BGs which were made, the events, they all were made by Ari and tested by the GM team back then. Even IS got fixed back then when Hyperion was bugged? Some of you might remember. It was a horrible bug where Hyperion went rage mode and disappeared out of the sudden which ended up as a fail raid. So what is so difficult to give a bit more access to actually fix something? It's really not THAT hard as some people might think, it's all about access which staff doesn't have.

That's the other thing I don't really get and wondering. Lumiel is pretty much dead. Why is the server still up? No offense, I like Lumiel a lot especially because there are still people who care about this server a lot, like @lisveth (She's doing a great job on it even it's very hard). Why not merge it and save money if Carl is just caring about the money as people say? A server costs around ~500 USD/month, if I recall right (someone mentioned it to me once, but that was a while ago). Those 500 bucks per month can be invested in a dev team. That's what admins should care, right? Make the server a better place. Once everything is fixed on Siel, Lumiel can be re-opened with new features to make it more attractive to new players and fill it again. I know this isn't that simple as it might sound, but it's a step forward, imo.

And yes, the donations are there to support the community. If anyone is a bit good with math, the one can easily count together how much this server appox. it earning per month. I believe @s1ngl3 made a few threads about it. Of course they got deleted or archived in a "safe" section invisible for normal user since this is a very sensible topic, I guess.

That's my point and it's very disappointing to get into the position to lie to people just to push a server which is not even offering the features which are actually promised. I would feel very screwed if I was a new player with a common sense. Since I'm here for quite a long time, I'm not even surprised anymore. lol

 

“Knowing is not enough; we must apply. Willing is not enough; we must do.”
―Johann Wolfgang von Goethe

That is all.

 

I agree with you, If they recruit experienced dev's and payed them (yes that may lose money paying the devs but it will make the server a better place in the long run). I mean you get players to join the server because it's a good server with rarely any major bugs... And that's how Admin will make their money back. From the work the devs do to make the server a better place. As I said "you gotta spend money to make money". Not hiring any dev's may save the admin a few dollars but they're going to lose their current player base = money loss and having a buggy server isn't appealing to new players so they will also won't recruit new players either.

 

P.S.Pretty sure i have missed something but you can fill your gaps

 

If free flying is client modification, how can the whole server be able to "free fly" based on that text in the voting? Like how could Carl modify everyone's client to be able to free fly?

I read that somewhere in Staff section, it was interesting. I wish they would bring Ari back. I honestly thought Carl made all those BG portals LOL...

They always archive sensible topics. I guess they can't face the truth. I heard Gamez cost 1,800 USD per month. I'm not totally sure though. They should make Lumiel a test server as suggested before then yes of course add new features. Closing down Lumiel might be a good option (No offense to @lisveth or any of the Lumiel AMs) as Siel has the most population and if we focus all of our effort into one server at a time we can pinpoint weak spots easier including more bugs and what not. But I really think they should hire new Devs. I doubt Carl will do any of the above listed because he's selfish, lol.

Now that I see it from you and Brai's perspective of why you guys resigned it really all makes sense. I guess I didn't really lose out after all because I also don't like to lie to a player base which deserves more.

Lol that didn't get edited too? Why is that even hard to believe? Lmao...

 

Lol "trade broker"

It's been bugged for for how long now? almost a year? If we had 1 single dev I'm sure it would of been fixed months ago. >.>

 

-> • The donations are used to keep the server up and running, as well as improving our network.
^ That's the statement on the Donation Page, however I agree with @Witch . I really can't see that they are using our donations for what they say they are using them for, I don't know what their server cost are but considering that a lot of Hosting options are around the 100 USD range (Depending on what kind of Support Access you have, Slot options, RAM SPACE. I really can't imagine it being anywhere above the 200 USD mark. Considering how many people we have maintaining a constant VIP subscription, on top of the exchange of "donations" for credits. The revenue of the game must be at least double the presumably higher end price range estimate. Even assuming their paying the 10 USD a month for access to Crytek (CryEngine the Game Engine Aion was built with) it's still a large margin of Income to Expense Ratio.