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I can't access my account

Discussion in 'Problems' started by showtimeog, Jan 12, 2025.

  1. showtimeog

    showtimeog New Member

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    I was accessing an old email, and I saw that I already had a gamezaion account, because I've been playing for a long time, so I stopped playing a while ago, and now that I'm back, I can't access my old account anymore, but my cousin was able to access his old account, what's the reason for this ADM"s I will send a file that contains photos about an email received from gamez aion
     
    keepao likes this.
  2. keepao

    keepao Better watch out!

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    I hope you're able to recover your account.
     
  3. Marvel

    Marvel Staff Member Aion Master

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    Hello! Welcome back!

    I did a little digging based on the screenshots you provided. It looks like the username from your email no longer exists. One of the reasons that your account no longer exists was due to several server wipes that happened in the past years. I would suggest creating a new account and catching up with the current version.

    PS. I removed the screenshots for now. Please avoid openly sharing your details in public posts.
     
    Koro and showtimeog like this.

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