New NCSoft Launcher IMPORTANT PROBLEM

Hello everyone, my name is Jorge, I've read that this thread is for problem topics, im pretty sure this is serious but important; I really want to play gamez aion with you all but I have a serious problem: Ive been reading that before downloading the game i have to change the region to NA but in this new launcher there's no advance settings menu where I can change it. I have already downloaded the game, it took me 48 hours dont know why but I was patient. After all that time i have been waiting, the download was finally complete but when i ran the game according to the instructions, a window appears saying that the game was not able in my country so what can I do. I think its an important topic because I'm sure I'm not the only guy who has this problem and it means that no new players are able to play gamez aion so that also means less players in the server. Please, I will really appreciate any help

 

One thread was enough.