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Max Level 65 Name Reservation New user

payment on hold

Discussion in 'Problems' started by tkbaek1997, Jan 11, 2013.

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  1. tkbaek1997

    tkbaek1997 New Member

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    my payment is on hold because it was detected by anti fraud thing-,-
    i want my 500 credits please.

    it says [h=1]Your payment is on hold.[/h]Dear User,

    Your 3.00 GBP payment made on 01/11/13 10:39 AM using your Credit card in Gamez AION is under review by our anti-fraud team.

    To resolve this issue more quickly, please provide us with your payment receipt and a copy of the account holder's ID (driver's license, passport or any other additional information that confirms this payment). If you have more than one account with this application, please let us know the details about them. You can attach all this info by clicking the button below and making an inquiry or you can send it to paymentsupport@***********.com, indicating 'Verification for CID xxxxxxxxx in subject.

    We apologize for all the inconvenience this may have caused. The fraud check we have in place is to combat fraudulent activity and make sure our users don`t face any trouble.

    Thank you,
    *********** Team.
     
    Last edited: Jan 11, 2013
    tkbaek1997, Jan 11, 2013
    #1
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