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Website Issue Payment Problem

Discussion in 'Contact Us' started by rampesna, Feb 26, 2020.

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  1. rampesna

    rampesna New Member

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    I'm playing in Turkey. When I try to pay, it redirects to the web page without any transactions. I can't get credit. What can I do?
     
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  2. Ilkay

    Ilkay New Member

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    I had same problem
     
  3. rampesna

    rampesna New Member

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    game owners need donate and we need extra features in the game, so this problem needs to be resolved or the solution, if any, needs to be shown urgently.
     
  4. Primez

    Primez ~KARMA~ Forum Legend

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  5. Ilkay

    Ilkay New Member

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  6. rampesna

    rampesna New Member

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    Yes me too, i cant purchase credit because of that!
     
  7. Nehal

    Nehal Ancient Halloweed Forum Legend

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    are you guys using Paypal ?
     
  8. rampesna

    rampesna New Member

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    Paypal unavailable in turkey unfortunately :/
     
  9. Ilkay

    Ilkay New Member

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    there is no anybody for helping to us?
     
  10. kumisan

    kumisan The Conquering Beauty Since ‘96 Forum Legend

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    Debit Mastercard/Visa won’t work. The only thing that it’s working for donation is by using paypal account and is for safety purposes.
     
  11. Ilkay

    Ilkay New Member

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    no external paypal payments?
     
  12. kumisan

    kumisan The Conquering Beauty Since ‘96 Forum Legend

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    Sad to say but there’s no other option to donate other than PayPal. I literally tried the other payment method before but all of those options are complicated.
     
    Last edited: Feb 27, 2020
  13. Ilkay

    Ilkay New Member

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    can i pay to paypal from visa?
     
  14. Primez

    Primez ~KARMA~ Forum Legend

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    If you guys have master card you can use the visa/master card payment method it's work fine and i received the credits few mins.
    Q- Have you tried if you can vote in the website? @rampesna @Ilkay
     
    Last edited: Feb 27, 2020
  15. rampesna

    rampesna New Member

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    I tried visa card and also mastercard, but it didn't work...
     
  16. Primez

    Primez ~KARMA~ Forum Legend

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  17. kumisan

    kumisan The Conquering Beauty Since ‘96 Forum Legend

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    Yes, you have to create a PayPal account then register your visa card there.
     
  18. kumisan

    kumisan The Conquering Beauty Since ‘96 Forum Legend

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    Hi there, If you don’t mind me asking, Since when did you try donating on Master/Visa Card? bc when I tried to donate by using Master/Visa Card just now, it directs me from website yet there’s no actual receipt nor confirmation that given when the transaction has been successfully made. On top of that, I didn’t get deducted on my bank account and my credits are still the same.
     

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    Last edited: Feb 27, 2020
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  19. Ilkay

    Ilkay New Member

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    haha thanks for trying
     
  20. Primez

    Primez ~KARMA~ Forum Legend

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    Hello, yes it's work fine to me the visa/master card payment method .
    [​IMG]

    @kumisan @Ilkay Please contact FREE-KASSA support.
     

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