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problem logging in

Discussion in 'Contact Us' started by armifatum, Jul 17, 2018.

  1. armifatum

    armifatum New Member

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    I am just playing then my game suddenly got disconnected but when I try to log in again am getting a messaga that says incorrect user/pass. I want to change my pass in case it was hacked or somethine but I dont have an access to the email anymore.
     
    armifatum, Jul 17, 2018
    #1
  2. Marvel

    Marvel ☯ Staff Member Aion Master

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    Hello! Are you playing Aion or BDO?
     
    Marvel, Jul 17, 2018
    #2
  3. Noyah

    Noyah ᴜɴғᴏʀɢᴇᴛᴛᴀʙʟᴇ Forum Legend

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    Make sure to type the username and password in the exact same way you registered to the system. If there is no typo and the password is indeed correct but the error persists, tick the "Remember" box. Also, there is no option to change emails in BDO.
     
    Noyah, Jul 18, 2018
    #3
    Ayane likes this.
  4. armifatum

    armifatum New Member

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    I already have the "remember" box tick every time I log in but suddenly it wont work. I also tried retyping but that also didnt work. (BDO)

    and when I try to reset password it says email not found.
     
    armifatum, Jul 18, 2018
    #4

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