[Solved]UltraDonate Haven't receive my code?

Hey guys, I bought a $50 code last Monday (approximately a week from this post) and haven't received it yet. The transaction was made on my bank account and I patiently waited for the code to appear. Now that a week has passed, I'm concerned that I might not be able to receive my code. I've tried to contact them via emails and through their support site and I haven't received any emails from them. To be sure, I searched through my entire emails, including my trashed and junk emails, but nothing. I've bought some codes before and had no issues with them, but they were $5-$10 codes. Have I been scammed because i made a bigger purchase? I'm able to provide my bank transaction and all the codes I've purchased from their site as proof that I haven't received my $50 code and that I'm not out here trying to lie. I'm able to provide other things that will possibly solve this mess as well. Looking forward to fix the problem. Thanks

 

You will have to contact support@superrewards.com for further assistance. There are transactions that require verification.

 

Thanks, I'll contact them and update my situation.

The issue has been solved! Thanks for the help