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Ultra Donate mobile payment doesent work

Discussion in 'Contact Us' started by Ray0neand, Dec 1, 2018.

  1. Ray0neand

    Ray0neand New Member

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    Hello there i have a problem

    I bought 23 Ultra card cash for 20€.
    that wasnt the problem the problem was that after i bought it i couldnt buy anymore ultracard cash with the same payment method

    Now i have 45€ left that i wanted to spent on this server but i cant use them.

    So i want to ask if you can help me out or is there a option to pay in Gamez with mobile payment instantly and without ultradonate ?

    What i forgot to mention i already wrote 3 emails to their support since yesterday but they dont answer
     
    Last edited: Dec 1, 2018
  2. rogine

    rogine Getting there

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  3. Ray0neand

    Ray0neand New Member

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  4. Noyah

    Noyah ᴜɴғᴏʀɢᴇᴛᴛᴀʙʟᴇ Forum Legend

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    Give it some time. Sometimes, the payment method disappears for several hours after a successful donation for security reasons (usually to avoid double charges).
     
  5. Ray0neand

    Ray0neand New Member

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    Thats what i thougth but the thing is does it really dissapear for like 1 complete day ? it makes sense that it wants to avoid double charges but not for one whole day
     

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