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Discussion in 'Problems' started by yagobacelar, Feb 11, 2018.

  1. yagobacelar

    yagobacelar New Member

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    Hello, my character named Ahpollyon is bugged, I was disconnected from the server, when I tried to log in, I can not get more, the site says that my character is Online, I need an Unstick. please
     
    Cattelyn likes this.
  2. Rubyah

    Rubyah The Celestial Nostrum

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    Hi! Login your account and use your other character. You can fix Ahpollyon by typing .fix Ahpollyon on the chat box. Logout-Quit your Aion client and launch it once again. Now, login your account and try to check your character Ahpollyon.

    Hoping that your character is not on hard stuck situation.
     
  3. yagobacelar

    yagobacelar New Member

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    I can not get to the screen of selection of character, after putting login and password, it is in an infinite screen. :(
     
  4. Rubyah

    Rubyah The Celestial Nostrum

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    Have you tried restarting your PC? Or, are you using any Ping Reducers / third-party softwares?
     
  5. yagobacelar

    yagobacelar New Member

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    I just rebooted my PC, I'm not currently using ping reduction softwares. and I still can not get to the character screen, this has happened again, but they have managed to solve.
     
  6. yagobacelar

    yagobacelar New Member

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    and the site continues to show that my character is online, but I am disconnected.
     
  7. yagobacelar

    yagobacelar New Member

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    I restart the PC again, and it does not really work, the character is still online, but I'm not logged in, I'm stuck on the server.
     
  8. Rubyah

    Rubyah The Celestial Nostrum

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    Yes! Maybe there is a problem with your internet connection right now. Mostly this problem occurs when your connection to the server is unstable. All you need to do is try to login back. The client must say "Your account is already Logged" or something like that. After the next login try, the client will automatically shutdown. You can try, re-launching it and login.
     
  9. yagobacelar

    yagobacelar New Member

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    I tried to log in and the following message appeared (You were disconnected from the server) the game closed, I reopened, I added a login and password, the screen appeared to accept the terms, I accepted, and after that, the screen disappears showing only the Waterfall.
    This has already happened to 3 friends of mine, they left unmanaged days, until some gm or adm could do something.
    the problem is not my internet, it is working perfectly well, perfectly fine.
     
  10. Rubyah

    Rubyah The Celestial Nostrum

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    I am really sorry for that sir.

    You can try contacting any Staffs/Admins by sending them a private message. I know that they might not be able to fix your problem quickly since we live in different timezones but I know they will do something about this as soon as they become available.
     
  11. yagobacelar

    yagobacelar New Member

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    All good, thanks for trying to help, I'll get in touch with them. :)
     
  12. Rubyah

    Rubyah The Celestial Nostrum

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    Always welcome! ;)
     
  13. Primez

    Primez ~KARMA~ Forum Legend

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    Hello, check your inbox.
     
  14. Noyah

    Noyah sɪᴍᴘʟᴇ ɪs ʙᴇsᴛ Forum Legend

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    Should be okay now.
     

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