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Can't Connect?

Discussion in 'Questions' started by efirestone16, Jun 19, 2017.

  1. efirestone16

    efirestone16 New Member

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    Hi! I'm new, I just downloaded last night but I haven't been able to log on, every time I do, it says the server is currently updating, please stand by. Last night I wasn't able to create a character because every time i got past the family name screen it wouldn't connect to server, then it would close completely. Help would be appreciated. :] Thanks!
     
  2. SpazzX

    SpazzX New Member

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    Location:
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    Same here since 5ish EST
     
  3. Noyah

    Noyah sɪᴍᴘʟᴇ ɪs ʙᴇsᴛ Forum Legend

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    You wasn't able to create your character because the server went down for updates. It should be okay now.
     
  4. Glitch

    Glitch New Member

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    Since last night June 20. i got the same problem "Connection to the server has been lost"
     
  5. Noyah

    Noyah sɪᴍᴘʟᴇ ɪs ʙᴇsᴛ Forum Legend

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    Go to C:\Users\User\Documents\Black Desert and delete the User Cache folder then try to connect again.
     
  6. Glitch

    Glitch New Member

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    nope it didnt work. i still got the same problem T.T
     
  7. Noyah

    Noyah sɪᴍᴘʟᴇ ɪs ʙᴇsᴛ Forum Legend

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    Antivirus detects x3.xem as virus? this file is completely safe and required to connect, set an exception.
    What is your character name? If it is not stuck then try restarting your router/modem, there is no problem with the server.
     
  8. Glitch

    Glitch New Member

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    This PC that im using only has windows defender and didnt detect and tried to restart everything still didnt work

    Fam: Skytech
    Character: Glitch
     
  9. sparrowjin

    sparrowjin New Member

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    need help pls.. already download it for a 2 day.. and this it happen..
    thx for reply
     

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