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There was an authentication problem while starting the game.

Discussion in 'Questions' started by Rheas, Sep 30, 2020.

  1. Rheas

    Rheas New Member

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    [​IMG]

    An error occurs when starting the game.

    The region is Korea.

    How do I fix it?

    Because of this problem, I haven't been able to play the game for several days.
     
  2. Jujuba

    Jujuba Legendary Member Forum Legend

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    Usually it happens when you don't have Visual C++ installed. Open launcher settings, click on "Install Visual C++" and wait for the installation to complete.
    If it doesn't help, try the additional solutions below:
    Code:
    • Set exceptions for Black Desert Online folder in your antivirus, firewall and windows defender.
    • Create a copy of official BDO folder, rename the folder to GamezBDO and point gamezbd launcher to that. Rename version.dat to config.filecheck - it forces complete file check for corruption and requires the files that are corrupted.
    
    You could also check Errors & Solutions to check any error you might encounter.
     

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