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Can't find running client

Discussion in 'Problems' started by Uginia, Aug 18, 2020.

  1. Uginia

    Uginia Haija

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    Hello! I already tried following solutions from people who also had this same issue here and none of the solutions worked for me. I keep getting this same error and I'm slowing starting to give up. I already uninstalled and reinstalled it in hopes that the issue will go away. Please help me. Screenshot_37.png
     
  2. loboram

    loboram Respected Member Forum Legend

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  3. Uginia

    Uginia Haija

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    The solutions didn't work so I went thru settings and did the c++ installation and then restarted my computer and now it works.

    I had to do the c++ thing a second time tho because I had issues b4
     
    Last edited by a moderator: Aug 20, 2020
    loboram likes this.
  4. brian21100

    brian21100 New Member

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    I have the same problem a few times. When I start the game, smartguard will keep loading again and again. After few minutes, that will show the error like you. If your situation same on me, just let the smartguard run, don't click off the error dialog, waiting around 30minutes to 2 hours, the game will launch.
    Hope this can help.
     
  5. loboram

    loboram Respected Member Forum Legend

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    Think you might have a problem with a third-party anti-virus then...that is not supposed to happen.
    Do you have BitDefender or something else installed by any chance?
     
  6. brian21100

    brian21100 New Member

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    In the beginning, I thought the same as you. So I delete the antivirus software, turn off the Firewall and window defender, but none of them solved the problem.
    After, I try to use Vpn, reinstall, file check. Still not work.
    Finally, I just let smartguard keep run, and to my surprise, the game runs successfully after 1 hour.
     
  7. loboram

    loboram Respected Member Forum Legend

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    I think you have to talk to @Kolka, this is NOT okay...but just in case you can find the problem before then, you might want to look at this: http://forum.gameznetwork.com/threads/starting-gamezbd-faq.233203/
     

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