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Cannot Log in launcher, always says server in maintenance

Discussion in 'Problems' started by Misttaken, Jun 25, 2021.

  1. Misttaken

    Misttaken New Member

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    I took a long break and tried to get back on a few days ago. Every time I try to log in the launcher, it says that the game is in maintenance and to try again later. So far nothing I've done has fixed it. I have completely uninstalled BDO and gamezbd off of my pc, reinstalled it, and reinstalled the steam version of BDO since it's $0.99 right now.
    I tried the steps shown on this post: https://forum.gameznetwork.com/threads/gamez-website-connection-error.204231/
    I changed the DNS settings of the TCP/IPv4 to exactly how it was shown, then restarted my computer. I even reinstalled BDO with the new launcher since I still used the same launcher from before the company transfer. None of it has worked so far, and I still get the same maintenance message when I try to log into the launcher. I don't know what else I can try so I will appreciate any suggestions. Screenshot (121).png
     
  2. Jujuba

    Jujuba Legendary Member Forum Legend

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    Go the following destinations and delete all in:
    C:\Users\Documents\GamezBD\UserCache
    C:\Users\username\AppData\Local\GamezBDO C\Users\username\AppData\Roaming\GamezBDO
    After that, open your Launcher and let it patch.
     
    loboram likes this.
  3. Misttaken

    Misttaken New Member

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    I forgot to mention I have tried the force check and it did not work. I deleted cache folder and I still get the message.

    I deleted everything in these folders, opened the launcher again and still got the same message.
     
    Last edited by a moderator: Jun 26, 2021
  4. Jujuba

    Jujuba Legendary Member Forum Legend

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    Do you still have this issue after last maintenance?
     
  5. Misttaken

    Misttaken New Member

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    I do. I went and got a VPN and now I can log in when I use it. The weird thing is that I don't need to have the VPN on when I'm playing. I can turn it on to log in the launcher, then turn it off and play with no problem.
     
  6. Jujuba

    Jujuba Legendary Member Forum Legend

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  7. Misttaken

    Misttaken New Member

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  8. Jujuba

    Jujuba Legendary Member Forum Legend

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    You said you have made a fresh install of the game, right? Have you added the needed exceptions on Windows Defender and Firewall? What about antivirus, do you have any?
     
  9. Misttaken

    Misttaken New Member

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    I don't know if there is more to do past allowing the program to run on my internet, and I checked windows defender and firewall. Both say BDO and GamezBD is allowed. I don't use antivirus besides windows defender.
     

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