Stuck at intro kakao games

I re-install the launcher it worked.. but the server is still outdated so I stuck on character screen.. just waiting for gamezBDO latest patch..

 

Actually, i found out that (for me, after some time and messing with it) that its because the game isnt in full screen. Not full screen windowed, i mean /full screen/. I believe the game has to fit your resolution to show the display. I dont know if this'll work for you guys, but you can try it out. Just change the game resolution on official NA's launcher to Full Screen and the correct resolution, exit that out, then open gamezbd's launcher.