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throws to the desktop

Discussion in 'Problems' started by warres, Aug 6, 2017.

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  1. warres

    warres New Member

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    the second day is not possible to log into the game. when you select a character the game crashes to the desktop. change the game client and downloading the new launcher did not help. restart Windows did not help .

    [​IMG]

    I will help who ? or the difficulty of the language ?
     
    Last edited by a moderator: Aug 6, 2017
  2. Noyah

    Noyah ᴜɴғᴏʀɢᴇᴛᴛᴀʙʟᴇ Forum Legend

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    As far as I'm aware our dev team has solved the crashes issue yesterday. Are you still crashing with different characters? I've been told there are some bugged areas. So far I was able to confirm only one bugged area, Heidel.
     
  3. warres

    warres New Member

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    три символа. разных уровнях 55,27,1 . это не работает.
     
  4. Noyah

    Noyah ᴜɴғᴏʀɢᴇᴛᴛᴀʙʟᴇ Forum Legend

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    Go to your Black Desert Online folder and delete the config file.
     
  5. warres

    warres New Member

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    which way?

    my documents cleaned. CCleaner
     
    Last edited by a moderator: Aug 6, 2017
  6. KingK

    KingK New Member

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    go to the Documents folder and open Black Desert Online then delete the file named config and start the game. it Might crash one more time after you do that so start it again and it will work. it worked for me
     
  7. warres

    warres New Member

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    is new with Windows installed. I do not know what to look for
     
  8. HumbleZ

    HumbleZ New Member

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    Go to folder where the game is installed. Found in My computer, local disk, program files, black desert online.
     
  9. KingK

    KingK New Member

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    C:\Users\[CoputemName]\Documents\Black Desert

    and delete all the files there
     
  10. warres

    warres New Member

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    still crashes to desktop
     
  11. KingK

    KingK New Member

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    Hmmm ... I'm not an expert so I don't wanna throw you off but you might have some bad files ..
     
  12. warres

    warres New Member

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    thanks for the support, I'm going to remove and put on the new. maybe that'll help.

    helped complete removal of the game files. thank you

    close
     
    Last edited by a moderator: Aug 6, 2017
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