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Crashing in game after 30 seconds

Discussion in 'Problems' started by Current, Aug 8, 2017.

  1. Current

    Current New Member

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    It started today I didn't do anything I was just playing and I crashed out getting an error message. I can log in but after 10-30 seconds my game crashes with the exact same issue.
    yyyy.png
     
    SenPay, Qanty, Lam and 2 others like this.
  2. m3m3rino

    m3m3rino New Member

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  3. Lam

    Lam New Member

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    same problem
     
  4. dullahan222

    dullahan222 New Member

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    same 0xE019101A
     
  5. Grimmjun

    Grimmjun Well-Known Member

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  6. alex6256

    alex6256 New Member

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    same 0xE019101A
     
  7. KarasRD

    KarasRD New Member

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    same 0xE019101A
     
  8. aftershockspd

    aftershockspd New Member

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  9. Byzu

    Byzu New Member

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    same
     
  10. braillard

    braillard New Member

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  11. MagisterCG

    MagisterCG New Member

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    same 0xE019101A.
    The error still exists, disconnected all programs and antiviruses. 30 seconds and the game crashes. Yesterday everything was fine.

    P.S. Maybe someone solved the problem? Or is it a problem on the server side?
     
  12. Qanty

    Qanty New Member

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    same
     
  13. telespapeles

    telespapeles Proficient

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    tried every solution found on google. no go


    BUMP
     
    Qanty likes this.
  14. SenPay

    SenPay New Member

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    Hello there!
    This is an automated response from the Support team of Wellbia Co., Ltd.
    Hmm, seems like you have some troubleshooting issues with your game!
    We’re sorry for your inconvenience.
    Please follow the procedures below to solve the issue you’re going through.
    1. Install a PC anti-virus program, update and analyze to wipe out any malware.
    2. Delete the xmag.xem file located inside the folder that you’ve sent the xigncode.log file.
    3. Reboot your PC and launch your game.
    If you continue to have issues, please send us an additional email with a title of your game and publisher attached with your xigncode.log for personal assistance.
    For those who are using Windows 10 TP (Technical Preview), Microsoft is constantly making updates to improve functions and eliminate bugs. XIGNCODE3 accordingly needs updates following the frequent Windows 10 TP changes. Although your game may have XIGNCODE3 error issues during game launch, please note that we are trying our best to keep in date regarding compatibility functions for Windows 10 TP.
    Thanks!
    Remember, we’re always here to protect you from hacks and malware!

    That's what the automatic system of support for this antivirus is responsible for
     
  15. sweetcandy

    sweetcandy New Member

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    same problem and no solution prosposal works
     
  16. MagisterCG

    MagisterCG New Member

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    Thx is WORK! Carl
     

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