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Help Log in Problem

Discussion in 'Problems' started by BradyGG, Oct 13, 2018.

  1. BradyGG

    BradyGG New Member

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    Hi, after today's server restart, I cannot longer log in, (both launcher and website).
    After I tried "forgot my password". It says the email not found.
    Please help.
     
    BradyGG, Oct 13, 2018
    #1
  2. Alderman

    Alderman Proficient

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    Make sure to type the username and password in the exact same way you registered to the system. If there is no typo and the password is indeed correct but the error persists, tick the "Remember" box.
     
    Alderman, Oct 13, 2018
    #2
  3. BradyGG

    BradyGG New Member

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    yeah the remember box was ticked since day one, and it just start showing wrong password and account.

    and I discover I have typo on my email account when I register my account.
    Is there any ways that I can reset my password?
     
    Last edited by a moderator: Oct 14, 2018
    BradyGG, Oct 13, 2018
    #3
  4. DOTV

    DOTV New Member

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    if you have a typo how did you activate your account? also the client doesn't use email it takes the user your chose when you made account.
     
    DOTV, Oct 13, 2018
    #4
  5. Alderman

    Alderman Proficient

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    Alderman, Oct 13, 2018
    #5
  6. BradyGG

    BradyGG New Member

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    upload_2018-10-13_18-13-17.png
    I did, but as I said, there was a typo when I register my account. "missing a character"
     
    BradyGG, Oct 13, 2018
    #6
  7. BradyGG

    BradyGG New Member

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    Does the password resetting email sent to the email immediately?
    Still not receiving any confirmation emails for 15 mins.
     
    BradyGG, Oct 13, 2018
    #7
  8. Alderman

    Alderman Proficient

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    Try not it should only take a few minutes.
     
    Alderman, Oct 13, 2018
    #8

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