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cannot download or start

Discussion in 'Problems' started by skyangel, Sep 14, 2019.

  1. skyangel

    skyangel New Member

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    plz help me
     
  2. loboram

    loboram Respected Member Forum Legend

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    Sorry but I could not see anything on that "video" at all, try to take screenshots please, in Win10 you can use the "Win-key" + Print Screen to take a screenshot.
     
  3. skyangel

    skyangel New Member

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    YOU DONT SEE ANYTHING ? I CANNOT OPEN THE LAUNCHER. TRY OPEN IT ALLWAY AUTO CLOSE
     
  4. loboram

    loboram Respected Member Forum Legend

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    Hey I am trying to be helpful here, no need to throw a hissy-fit there pal, do not shout at me or I will simply stop helping you.

    As I said, please include screenshots of what is actually happening, please.
     
  5. skyangel

    skyangel New Member

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    you don't understand what can i talk to you. that problem is cannot open the launcher , when i open it will disappear . it only can see in video. with screenshots can't help you see that .
     
  6. Elm

    Elm New Member

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    Am getting this issue too, the launcher appears as an task after being launched (tried methods additionally : as admin,as windows 7-8) but then proceeds to close itself without giving any error messages, the error log doesn't tell much either,this started happening after the latest windows update (for me at least).
     
  7. Kopfner

    Kopfner New Member

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    I am also having this issue, a fix would be appreiciated @Kolka
     
  8. loboram

    loboram Respected Member Forum Legend

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    Hmmm, did you try to use the link for the updated Launcher number 5 on this list (http://forum.gameznetwork.com/threads/gamezbdo-errors-and-solutions.210464/)?

    Otherwise I would delete usercache and all the folder in documents liked to BDO, then check to get the lastest Visual C++ version, it has usually solved my problems to do this...not sure if it will help you but it is worth a try.
     
  9. Elm

    Elm New Member

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    > Using the updated launchers exe does the same thing, task is being shown in task manager for 5 seconds and then gets terminated automatically
    > Drivers are all up-to-date (MSVC, DX, GPU Drivers)
    > Usercache and documents bdo associated folders deletion didn't yield any progress
    Only thing right now that might work for the most is Windows 10 update rollback as i mentioned before it started happened only after the recent update (KB4515384 , KB4514359 , KB4516115)
     
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  10. skyangel

    skyangel New Member

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    i use 2 pc in home same version windows 10, one have problem, one not.
     
  11. Elm

    Elm New Member

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    Update with possible fix for the most : Tried resetting Windows and it worked, seems like the update that my system received was faulty or not properly implemented for release.
     
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  12. loboram

    loboram Respected Member Forum Legend

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    Thanks for this...hope it is just a fluke and will not affect too many users.
     
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