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Unable to connect to the config server???

Discussion in 'Problems' started by zkaaai, Sep 4, 2020.

  1. zkaaai

    zkaaai New Member

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    Hmmm may I ask that what should I do to fix this?
     

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  2. kyrsten

    kyrsten Getting there

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    Completely close the laucher, run a cleaner to empty all caches, restart the launcher and let it update proprely. You may have to launch a repair process, but I doubt that.
     
  3. zkaaai

    zkaaai New Member

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    hmmm how? I dont know how to use the cleaner
     
  4. Puffery

    Puffery ᴘᴜꜰꜰ ᴛʜᴇ ᴍᴀɢɪᴄ ᴅʀᴀɢᴏɴ Forum Legend

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    Is this a fresh install? Have you been able to connect in the past? Try:
    • Clearing game cache
      • Navigate to the following directory in your computer:
        Code:
        %userprofile%\Documents\Black Desert
        • Delete the UserCache folder.
        • Delete the Cache folder in your game installation folder.
    • Using VPN (hide.me is a free one)
    CCleaner is a system cache cleaner I've used for years. https://www.ccleaner.com/
     

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