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Error occured when trying to login in the launcher

Discussion in 'Problems' started by McConnel, Jan 8, 2021.

  1. McConnel

    McConnel Getting there

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    I checked few accounts and none of them worked, i tried to force check client but it did not fix it.

    [​IMG]
     
    CharlesKi likes this.
  2. BRuTaL

    BRuTaL New Member

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    I have the same issue, i have almost tried everything.. yet I couldn't fix it :(
     
  3. McConnel

    McConnel Getting there

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    Anyone know the solution? Tried everything:
    - deleitng gamez folder from appdata folders
    - downloading and installing client brand new
    - trying on second windows accounts
    - installing visual C++
    - selecting the folder with client in the launcher
    - restarting, shutting down the PC
    - force checking the files
    Nothing of the above worked. Just yesterday i was able to play the game just fine, turned my pc off, gone to sleep wake up and this happened.
     
  4. CharlesKi

    CharlesKi New Member

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    Having the same problem and i have also done everything. its not on the error list they currently have aswell so im stuck atm
     

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  5. McConnel

    McConnel Getting there

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    There is probably a bug somewhere in the launcher code.
    I had this problem before and it probably gone after patch or something.
     
    Last edited: Jan 9, 2021
  6. Jujuba

    Jujuba Legendary Member Forum Legend

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    EDIT:
    Thank you for the clarification @McConnel, I miss understood what you said above, so I'm reopening this thread and contacting @Kolka to see if there's any fix to this.
     
  7. Kolka

    Kolka <Prison Officer> Staff Member Super Moderator

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    here is 2 reason possible of such error:
    1. No selected or wrong path in Browse settings where u select client path.
    2. If you not have connect to launcher server.
    Did u try connect with vpn?
     
  8. CharlesKi

    CharlesKi New Member

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    my game was actually working at first then when i tried opening it yesterday it stopped, but il try connect with a vpn & also do i just path it to the 3078 folder or do i direct it to a folder inside of it
     
  9. CharlesKi

    CharlesKi New Member

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    upload_2021-1-9_13-23-24.png still does not work and my path is correct and i tried the vpn
     
  10. McConnel

    McConnel Getting there

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    @Kolka I have tried the VPN, i connected to the server in france and its working now, lol.
    What is weird is after i click "login" button i could disconnect from VPN and normally start the game without VPN. I need VPN to login into the launcher.
     
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  11. CharlesKi

    CharlesKi New Member

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    what vpn are you using
     
  12. McConnel

    McConnel Getting there

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    ProtonVPN they have server in france.
    If you manage to login, just disconnect vpn, its not too good but does the job
     
  13. CharlesKi

    CharlesKi New Member

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    yeah mine works now justc needed to try another VPN
     
    Last edited: Jan 10, 2021
  14. CharlesKi

    CharlesKi New Member

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    I think you can put this into the errors and solutions. as you stated, we just needed to use a VPN (connecting to france works)
     

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