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Solved Game window closed after character selection

Discussion in 'Problems' started by bosonoid, Feb 5, 2021.

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  1. bosonoid

    bosonoid New Member

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    I played on the NA server before and just came back to this game today. So here is my problem. On the character selection page, after I click on the "enter" button, there's just a black window, and the game exits to the launcher immediately.
    I tried the EU server and there was no problem entering the game. Only the NA server has this issue, and because my main account is on the NA server, I need it to be solved, thanks.
     
  2. SiamAbdullah

    SiamAbdullah New Member

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    Yeah, the same problem from yesterday. EU is working fine. Please fix it. NA is my main server.
     
  3. bigtablecloth

    bigtablecloth Getting there

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    Happens, get use to it.
     
  4. Jujuba

    Jujuba Legendary Member Forum Legend

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    Have you tried cleaning your cache? Since you don't play EU and it's everything fine there, it sounds more like a cache problem.
    To do so, navigate to your Documents and locate GamezBD, there you'll find a folder called "UserCache", delete it (make a backup if you will because you'll lost interface configuration you made in past and such).
     
  5. SiamAbdullah

    SiamAbdullah New Member

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    It's now working fine though, I didn't clear cache.
     
  6. Jujuba

    Jujuba Legendary Member Forum Legend

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    Oh okay, glad to hear it. It probably was just a connection issue.
    Problem solved, topic closed. :)
     
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