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Solved SmartGuard error...

Discussion in 'Problems' started by Actkqk, Mar 11, 2021.

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  1. Actkqk

    Actkqk New Member

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    I have tried everything and nothing works so I have no choice but to turn to you. Everything was fine and after a couple of hours I try to enter the game again and I get this error that has no information in the forum... Any idea is welcome. My computer seems to work fine, just like it always does. I have even changed my antivirus, I have cleared cache, I have forced a check. Nothing works... I use Windows 7 Ultimate 64 bits.
    errorgrave.png
     
    Actkqk, Mar 11, 2021
    #1
  2. Puffery

    Puffery ᴘᴜꜰꜰ ᴛʜᴇ ᴍᴀɢɪᴄ ᴅʀᴀɢᴏɴ Forum Legend

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    Out of curiosity what antivirus do you use? Set exceptions for BDO to them. Run a virus scan, make sure windows is up to date, and run a system file check. If that doesn't work
    Try this solution:
    Open a command prompt as administrator and execute this:
    Code:
    bcdedit /debug off
     
    Puffery, Mar 11, 2021
    #2
  3. kijiman

    kijiman New Member

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    Is the Same
     
    kijiman, Mar 11, 2021
    #3
  4. RecklessOne

    RecklessOne New Member

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    Just happen to me one hour ago. Same error. Tried all above. Running Windows 7 ultimate 64bits, AVG antivirus
     
    RecklessOne, Mar 11, 2021
    #4
  5. Kolka

    Kolka <Prison Officer> Staff Member Super Moderator

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    Its come after smart guard update on win7 builds, we now work on solve it, once finished will write here.
     
    Kolka, Mar 11, 2021
    #5
  6. Kolka

    Kolka <Prison Officer> Staff Member Super Moderator

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    Try now must be fixed.
     
    Kolka, Mar 11, 2021
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  7. Actkqk

    Actkqk New Member

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    Yep, fixed for me. Thank you so so so much. Was a weird problem. I don't know if was for windows update or SmartGuard but is ok now.
     
    Actkqk, Mar 11, 2021
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