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PEN Tuvala Earing lvl 61

Discussion in 'Problems' started by Saltybob, Mar 31, 2021.

  1. Saltybob

    Saltybob New Member

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    Hey guys,
    just hit lvl 61 on my new seasonal character. Somehow i cant claim the ring. It is greyed out as if I have already taken it, the same kind of greyed out like the "Stronger Faster" thing, that give combat EXP for a set duration in a daily manner.
    Hope that somebody can help me with this.

    Sincerely
     

    Attached Files:

  2. hotdaawwwg

    hotdaawwwg Getting there

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  3. Donyi

    Donyi ꜰᴏʀ ꜱᴜʀᴇ ɴᴏᴛ ᴅᴏɴʏɪ Forum Legend

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    Please try to claim it using the SEASON character while you are in the SEASON channel. Maybe thats the problem idk.
     
    Leroox likes this.
  4. Saltybob

    Saltybob New Member

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    sadly i only leveled my season character and he is on the season channel. So it did not fix it :/
     
  5. rhentaw

    rhentaw New Member

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    no reward for me.
     
  6. rhentaw

    rhentaw New Member

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    also me. no reward
     
  7. Kolka

    Kolka <Prison Officer> Staff Member Super Moderator

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    On next maintance will be fixed. ty
     
  8. Ellorgil

    Ellorgil New Member

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    I didn't receive it either. Glad to see it's going to be fixed
     
  9. soFLY

    soFLY New Member

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    Didn't receive any PEN tuvala ring or earring either.
     
  10. Goosi

    Goosi New Member

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    Still bugged for me after the patch :/
    It says I have to claim it before March 31 in 2021. Maybe thats the issue
     

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  11. Kolka

    Kolka <Prison Officer> Staff Member Super Moderator

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    Close game and close launcher and make force file check in launcher.
     
  12. Leroox

    Leroox Proficient

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    it was fixed for me, was able to get both yesterday
     
  13. FuRiouS

    FuRiouS Legendary Member

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    Yes guys you NEED to restart the actual launcher to get the new files installed then you can claim your accessories.
     
  14. Ezis

    Ezis New Member

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    Hi,

    I cannot claim the ring as well, it would be really helpful to have it since I'm a noob. Could anyone help with this issue please?
    upload_2021-4-4_10-50-18.png

    NVM. Kolkas advice fixed it for me as well.
     
    Last edited: Apr 4, 2021

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