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Black screen and then crashed after character select

Discussion in 'Problems' started by insaneninja, Apr 13, 2021.

  1. insaneninja

    insaneninja New Member

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    I've tried reinstalling, rescue character, check files, and still crashed. This happen 2 days ago
     
  2. bloodi

    bloodi New Member

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    Have u cleared cache?:eek: atleast for me that helps most of times
     
  3. insaneninja

    insaneninja New Member

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    How do you actually delete cache? i tried deleting the one in documents/GamezBD and in the GamezBDO game folder and it still crashed without any error
     
    Last edited: Apr 13, 2021
  4. LegendTropic

    LegendTropic New Member

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    "I've tried reinstalling, rescue character, check files, and still crashed. This happen 2 days ago" did the same and have the same Problem. And it happend 2 days ago too.
     
  5. LEOD

    LEOD New Member

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    happening to me now. what is the fix
     
  6. Jujuba

    Jujuba Legendary Member Forum Legend

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    Sometimes, if your connection lost any packet during loadings etc, the game will shut down.
    It doesn't mean it's a bug or anything related to the game, it's probably your connection.
    Lately I've noticed a lot of issues with routes, not only to GameZBD, so when it happens I try to use a VPN to see if the problem is related to my connection or not.
    Have you guys tried to reset your modem or flush DNS? What about a VPN? Try to login with a VPN to check, if you connect with success, than it's probably your route.
     
  7. insaneninja

    insaneninja New Member

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    I've tried all the methods you mention, including VPN and it still the same. This thing happens right after the 11th april server restart, before that i could play normally.
     
  8. Jujuba

    Jujuba Legendary Member Forum Legend

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    I'll check with @Kolka if we had any issues server side, which I don't know.
    But if we had, there sure had it announced.
     
  9. LEOD

    LEOD New Member

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    it wasnt my connection, i fixed mine and the person with the same problem as me psoted on telegram also fixed his i think. i force repair the files , it worked
     
  10. Jujuba

    Jujuba Legendary Member Forum Legend

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    Force Check or simply clearing cache should help, but some has stated that it didn't worked.
    So try going to the following folders and delete all in:
    C:\Users\username\AppData\Local\GamezBDO
    C\Users\username\AppData\Roaming\GamezBDO

    If any of you got through all these steps and still has problems with connection, please, directly contact @Kolka.
    You can click his tagged name above and choose "Start a Conversation", or you may contact him on Telegram: @kolkasan
     
  11. Kyrillos

    Kyrillos VI

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    Now the game craches every 2 minutes, I try all solutions above and game still crash :argh::argh::argh:
     
  12. Jujuba

    Jujuba Legendary Member Forum Legend

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    We had some issues with login server today but it's now fixed.
     
  13. insaneninja

    insaneninja New Member

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    Okay, my problem has been solved thanks chic
     
  14. nemesispro

    nemesispro New Member

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    My game gives the black screen error after selecting the character at the same time (21:00 GMT) and back the other day, I've done all the steps above, but nothing has solved (sorry if I misspell, I used google translator)
     
  15. Jujuba

    Jujuba Legendary Member Forum Legend

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    Anytime! :D

    Well, if you managed to reproduce each step and still has no results, then you might contact our developer, as mentioned above.
     

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