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Solved Pearl Shop Reward Reset Not working??

Discussion in 'Problems' started by Ionicdistress9, Oct 24, 2021.

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  1. Ionicdistress9

    Ionicdistress9 New Member

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    I had received 2 of the 3 rewards from pearl shop, spent the pearls today to complete the 3rd reward, but was never given the reward, and when I tried to reset the rewards I get a message to "collect all rewards before reset". I have no rewards available to collect? Checking to see if bugged or something with most recent update?
     
  2. nikostimi

    nikostimi New Member

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    same here i can not collect the 4th reward of 20000 pearls and i can not reset it either got the same message with you when i am trying to reset it, must be a bug pls help!!
     
  3. reaXtime

    reaXtime New Member

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    i can not collect the 4th reward of 20000
    either i
     
  4. Jujuba

    Jujuba Legendary Member Forum Legend

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    The issue is under investigation, we believe it's something related to timezones.
    I'll tag @Kolka so he might give us an updated about it.
     
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  5. NowProcessing

    NowProcessing New Member

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    You need to collect all those one before Sunday(NA time) due to the timezone difference or wait for them fix it.
     
  6. Ermey

    Ermey New Member

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    Wife and I just got hit by this a few minutes ago. Spent pearls and the rewards menu disappeared lol
     
  7. mceggroll

    mceggroll New Member

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    I'm in the same boat :( really wanted those crons!!!
     
  8. mceggroll

    mceggroll New Member

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  9. rhapsodsys

    rhapsodsys New Member

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    Same, spent pearls but can't get the 15k & 20k reward because it disappears. tried relogging & relaunching the game. Doesn't fix the issue.

    [​IMG]
     
  10. mceggroll

    mceggroll New Member

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    Yea sad time :/ I even bought 3k pearls to finish out and hit the 20k spent lol
     
  11. Jujuba

    Jujuba Legendary Member Forum Legend

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    As I said before, it had a bug with timezones.
    The event is now over, but it will be back with new challenges as @Kolka already mentioned.

     
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