All data of Valencia is gone after I return

I am a returning player.
After few days of playing, I realized that I already finished all the main quests of Valencia, the map explorations, and getting the knowledge of NPC at Valencia.
I do not understand how and why it happened.
I had some items at the storage of the Valencia region and hired workers if my memory is accurate.

I return to feel the nostalgia again with this game and want to enjoy it again.
Can you please check this problem for me?

Thank you.

 

Alright then, what's the problem?

I guess that you meant to say, that you have LOST some things in this regard. However I am at a loss, how to help you out? I am guessing that, your account could have been "borrowed" by someone else, or just "hacked". Because it just seems rather odd, if things and accomplishments in the game, weren't stored for all players.

So my best guess, is that you stopped playing, on the Very Day, where there was a "server roll-back" of some sort.
Alternatively, you stopped playing SO long ago, that the items and knowledge, have changed in this game version.

 

I stopped playing a year ago. And I didn't let to use this account to anyone or hacked.
I think that I didn't state the problem clear enough here. Sorry. So, for all the game log at Valencia is gone. Now, the map is completely unrevealed at the Valencia region. So obviously, all the items, workers, and knowledge from Valencia are gone. I don't have any evidence to prove what I had previously, tho.

Do you have a game log of my account to restore the erased data?
Or was there any big server roll-back since last year that could cause my problem?

 

I am Not a part of the GamezBD staff...I am merely trying to figure out what happened, and maybe be able to help out.

So, yeah, about a year ago, there was something new added to the game, which changed the questlines and the knowledges in that region, as it too surprised me. I have Not been taking LONG breaks from this game version, so I know more or less what has happened.

The only thing I can tell you, is that; Yes, there have been some changes, and yes it happened to me too.

It is FAR from the end of the world though. If you like the game, then you are more than willing to go get it all back

If you feel as if this is a horrible betrayal, and you insist on "speaking to the manager", then I suggest you start a Conversation, with Kolka who's the dev. for GamezBD.

"Mouse-over" your forum username, and choose Conversation.

 

Hello,
sorry to bother you again, but I didn't get the reply from Kolka through conversation.
I really hope to get my previous game log back which I put a lot of my time and effort.

Can you please tell me someone else to talk to about this problem?
Thank you.