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Common Errors and Solutions New user

Solved Account does not exist ?_?

Discussion in 'Problems' started by graba, Mar 8, 2021.

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  1. graba

    graba New Member

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    Hello,
    I get error "account does not exist or the password is incorrect" when i click Start in the game itself.
    https://imgur.com/a/aeZUHjQ
    I can log in on the website and launcher but can't in game.
    I think I've done everything I could, disabled windows firewall, created another account, checked files (option in launcher), redownloaded the launcher, redownloaded the whole game, tried accessing through a VPN.
    Did anyone else have this problem? How did you solve it?
     
    graba, Mar 8, 2021
    #1
  2. Ayvel

    Ayvel ἔσσεται ἦμαρ Staff Member Head of Staff

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    Can you please send a private message to @Noyah with your account name and email address?
     
    Ayvel, Mar 8, 2021
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    Noyah likes this.
  3. graba

    graba New Member

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    Sure thing, thanks!
     
    graba, Mar 8, 2021
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