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account hacked and banned

Discussion in 'Contact Us' started by alliumcepa89, Jul 19, 2021.

  1. alliumcepa89

    alliumcepa89 New Member

    Joined:
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    Good night,
    I would like to know if you could help me, on 06/26/2021, you accessed my account without my knowledge, and deleted my items.
    When I logged into my account I realized what had happened.
    I looked at the account log on the site, and I went to inform the gm.
    after that my account was blocked, and i got no more response from gm.
    I would like to know if my case has any resolution.

    I thank the attention
     
  2. Chiclete

    Chiclete ꜱᴀᴄᴇʀᴅᴏᴛᴇ ᴅᴀ ᴊᴜᴊᴜʙᴀ ꜱᴀɢʀᴀᴅᴀ Staff Member Black Desert Moderator

    Joined:
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    Location:
    Land of Ooo
    You'll need to contact @Kolka to discuss information regarding your account.
    Send him a private message or contact him on Telegram (@kolkasan).
     
  3. alliumcepa89

    alliumcepa89 New Member

    Joined:
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    unfortunately I want to talk to ADM not to GM @Kolka to whom I already try to talk and he did not enjoy trying to help and after a while I tried to contact him and it's already been 3 weeks without the same answer.
     

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