Account hacked

Hello,

I left 3 days for holidays (24 aout) I had 3000 points in shop, and the nothing more? My jewel PVP one was stolen and my 3000 depenssés points?

Name of my player: Heyachi

I espere to be fast able to know whom(which) it is because I is not the free allopass. Thank you in advance.

Moaka.

 

Gamez Rules

II. Tips

• You are the one responsable of your Gamez account information. We will not ask your account info neither password. Should your account be compromised it is your responsibility to deal with, we cannot compensate for a player's inability or unwillingness to ensure their account data is secure.
• We strongly recommend to not share your account information with anyone, especially if you don't know the person in real life. If you do so, we will be unable to help you in case your account is stolen.
• Visiting sites providing dubious or illegal content can result in your computer being infected even if you don't download anything at all.

Seems there is an uprise of hackers these days
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Scyth you read my mind... And for what I see it will continue like this, since the policy of Hacked accounts its not to investigate and you are on your own... If the person didn't give his account information, they will assume Keyloggers,etc. and even so... NOT investigate, you are on your own, bye to items and everything, etc...
This kind of Admins behavior make hackers more space to work their deeds. If there is a Bruteforce login application around like there was for other games before, you will see a continuous uprising in this things and when it hits you or one of the admins accounts it will be the moment to change the way of working with the situation...

Just a thought. Seen it happen in other games...

 

Deja Vu, no kidding...

 

It is solely the players responsibility to keep their account information safe. Neither your items nor your credits will be replaced.